Service Technician - HVAC

Overview

Position: Service Technician HVAC

The Service Technician is responsible for diagnosing and troubleshooting HVAC/R equipment, indoor comfort, energy efficiency, and related problems.

• Troubleshoot HVAC/R equipment, indoor comfort, energy efficiency, and related problems.
• Present findings and options to customers; provide advice and recommendations.
• Provide customers with information on new equipment when equipment age or repair cost would justify replacement.
• Provide customers with information and pricing on service agreements, accessories, quality, cost, and other comfort improvements.
• Complete approved repairs, improvements, or installations within industry standard times, following proper safety procedures.
• Collect for work performed.
• Clean equipment and work area, ensure complete customer satisfaction upon completion of work.
• Complete all paperwork required by management.
• Keep assigned service vehicles organized, clean, and stocked properly.
• Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call.
• Perform other duties as assigned.

• Two or more years of experience in an HVAC service.
• Ability to communicate clearly in a friendly, personable way with customers and coworkers.
• EPA certified.
• Valid social security card, driver’s license, and a clean driving record.
• Well groomed, neat appearance. No visible tattoos or piercings.
• Able to quickly troubleshoot problems.
• Strong attention to detail with a desire and ability to complete the job correctly the first time.
• Understands and is willing to follow proper safety techniques.
• Ability to follow controls/wiring schematic.
• Ability to braze/solder/weld.
• On-call over weekends and after hours as required.
• NATE certification is a plus.

• To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, walk, stoop, use hands to finger, handle controls; hear, and talk.
• The employee frequently is required to reach with hands and arms.
• The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces.
• The employee must regularly lift heavy objects.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

• The work environment noise level is usually moderate but will vary occasionally.
• The work environment will subject employees to continual interruptions and changing priorities.
• Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.