Quality Program Manager

Position Description

The Plant Quality Program Manager is responsible for supporting Data Center customer programs supported by the Rockbridge plant. This position focuses on developing and maintaining critical customer relationships, maintain world‑class customer satisfaction, and effective program execution.

• Build and maintain strong customer relationships.
• Understand customer needs and communicate requirements internally.
• Partner with Engineering, Quality, Production, Logistics, and Service teams.
• Lead planning, execution, and delivery of Data Center customer programs.
• Maintain documentation including value stream plans and technical files.
• Identify and mitigate program/product risks.
• Coordinate data gathering and analysis including customer scorecards.
• Maintain performance dashboards for Data Center customers.
• Support field service coordination and site repair processes.
• Review contractual quality requests and develop quality implementation plans.
• Drive customer scorecards to green status.
• Participate in monthly quality forums.
• Analyze performance data and propose improvements.
• Review lessons learned and provide feedback to leadership.

• Bachelor’s Degree in Industrial, Mechanical, Chemical, or Electrical Engineering preferred
• Experience participating in external and internal audits
• Minimum 1-2 years in manufacturing environment
• Experience with ISO 9001:2015.
• Strong project management and communication skills.
• Proficient in 8D, PDCA, 5‑Why, and Cause & Effect tools.
• Ability to manage multiple projects in a fast‑paced environment.

• Day One
• Competitive health, dental & vision insurance coverage
• Employee Assistance Program
• After 90 days of continuous employment
• Maternity Leave (12 weeks at 100% pay)
• 8 weeks of short term disability leave paid at 100%
• 4 weeks of paid parental leave paid at 100%
• Paternity Leave (4 weeks at 100% pay)

• 401k Retirement plan and company paid match
• Life Insurance
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Accounts (FSA)
• Short Term Disability (company paid)
• Long Term Disability

• Competitive time-off policies
• Tuition Reimbursement

To view full benefits information:
MyModine Benefits

Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more.

Human Resources will provide more detail upon your hiring.