Parts Sales Coordinator

Job Summary

Edits, analyzes, interprets, and services customer's inquiries, correspondence, faxes, and telephone calls, varying broadly in nature and scope relative to parts order status such as; shipping dates, order changes, cancellations, product application, and request for quotations, literature, and catalogues.

• Corresponds with customers by phone, fax or email as the situation demands.
• Receives and interprets customer RFQ's and coordinates internal resources to be able to respond to those RFQ's. Finds cost and applies list price plus discount structure based upon customer account.
• Provides quotations with lead-time and pricing.
• Interfaces with diverse functional groups including Finance, Manufacturing, Purchasing, Shipping and Engineering as needed to ensure on-time shipment and long-term customer satisfaction.
• Resolve customer product issues by directing to appropriate Nidec personnel.

• Previous customer service experience preferred.
• Strong interpersonal skills.
• Strong aptitude for working with systems including Oracle, Microsoft Office, Outlook, Excel.
• Must be a US citizen for positions at the North Mankato facility.

• Associate degree (A.A.) or equivalent from two-year college or technical school. Comparable sales experience is acceptable.

Equal Employment Opportunity and Affimitive Action at Nidec

Nidec is an Equal Employment Opportunity (EEO) and Affimitive Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www
1.eeoc.gov/employers/upload/

First Shift (United States of America)

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.