HR and Training Manager

JOB DESCRIPTION:

Full Time – HR and Training Manager

SUPERVISOR:
Deputy Director

HOURS:

40+ hours per week

CLASSIFICATION:
Non-exempt, At-Will Position

The HR and Training Manager is responsible for leading all hiring, onboarding, staff training, and employee relations functions for Palmetto Place Children & Youth Services. This role ensures that the organization attracts, develops, and retains high-quality staff while remaining fully compliant with SCDSS licensing, national accreditation, and employment regulations. The HR and Training Manager will work closely with the Deputy Director, who retains oversight of organizational operations.

• Manage all administrative components for Human Resources including but not limited to posting and monitoring submitted applications, scheduling and conducting interviews, conducting reference checks, sending employment offers, submitting background checks, file new hire documents, manage all new hire benefits, etc
• Maintain all personnel files, policies, and procedures and provide guidance and interpretation to staff
• Maintain knowledge of industry trends and make recommendations to the Leadership Team and Board of Directors to improve the organization’s policies, procedures, and practices on personnel matters
• Serve as a liaison between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems
• Serve as a primary point person for employee inquiries and concerns, including addressing demands, grievances, absences, etc., refereeing disputes, participating in disciplinary and termination meetings and conducting exit interviews
• In coordination with the Deputy Director, develop, implement, and evaluate the performance management system, new staff orientation and on-boarding process; staff wellness and recognition activities; and professional development policies and training program.
• Responsible for payroll services and processing, including processing timesheets and payroll data, reporting to payroll services, check verification, and distribution
• Assist with benefits administration coordination

• Develop and manage onboarding and orientation for all new hires
• Develop and implement an annual staff training plan in accordance with SCDSS regulations
• Coordinate additional internal and external training opportunities throughout the year to assist staff in professional development and training requirements for SCDSS
• Track staff training hours and certifications conducting quarterly training audits
• Promote a culture of continuous learning

• Attend staff meetings, retreats and professional training sessions and conferences
• Participate in on-call Safe Place rotation
• Complete a minimum of 16 hours of training annually
• Other duties as assigned.

This is a full-time role requiring a minimum of 40 hours per week, primarily during business hours (9 AM – 5 PM). Flexibility is essential to meet organizational needs – evening and weekend hours may be necessary to meet agency needs for onboarding or training. This is not a remote position.

• Bachelor’s degree in human resources, human services, business administration or related field
• Non-profit background desirable, but not required
• Strong interpersonal skills and adept at employee relations
• Strong written and verbal communication skills
• Proficiency in Microsoft Office, including Excel, Word and Outlook
• Possess the organizational ability to facilitate the maintenance of accurate and complete records
• Demonstrates ability to prioritize multiple projects simultaneously and exercise confidentiality
• Ability to be a staff team player working together to achieve the goals of the agency
• Work independently exhibiting initiative, organizational skills, and self-motivation

• Satisfactory reference checks
• Clean and valid driver’s license
• SLED, Fingerprint, DSS Central Registry, and both SC and National Sex Offender Checks all come back clear
• Complete and pass a drug screen and a physical