Scheduling Specialist – In-Home Care

Description

We are looking for a detail-oriented Scheduler to join our team and assist in the organization and coordination of home care services. The Scheduler will be responsible for creating and maintaining client care schedules, matching caregivers with clients based on needs and preferences, and ensuring that all shifts are adequately staffed. The ideal candidate will possess excellent communication skills, have strong attention to detail, and be able to thrive in a fast-paced environment.

Responsibilities:

• Coordinate client care schedules in accordance with client needs and caregiver availability.
• Match caregivers with clients based on skills, experience, and client preferences.
• Communicate effectively with clients, caregivers, and other team members to ensure smooth scheduling operations.
• Monitor and manage caregiver availability, time-off requests, and scheduling conflicts.
• Maintain accurate and up-to-date records of client schedules, caregiver assignments, and changes.
• Collaborate with the care management team to address any scheduling issues or concerns.
• Provide excellent customer service to clients and caregivers, addressing any scheduling-related inquiries or issues promptly and professionally.
• Assist with recruiting and onboarding new caregivers as needed.
• Participate in staff meetings, trainings, and other team activities as required.
• Adhere to all company policies, procedures, and confidentiality standards.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous experience in scheduling, preferably in a healthcare or home care setting.
• Home health care experience.
• Excellent organizational and time management skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in computer applications, including scheduling software and Microsoft Office suite.
• Ability to work independently and as part of a team.
• Compassionate and customer-focused attitude.

This position offers the opportunity to make a meaningful difference in the lives of our clients and caregivers while working in a supportive and collaborative environment. If you are passionate about providing high-quality care and enjoy working in a dynamic and rewarding field, we encourage you to apply for the Scheduler position at McLeod Home Care.

Job Type: Full-time

Pay: $17.00

Expected hours: 40 per week

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Requirements

• Must be 18 years or older
• High school diploma or GED
• Any state-mandated certification
• Must pass a drug test and background check
• Minimum of 1 to 2+ year(s) adult personal care assistance experience
• Minimum of 1+ year(s) professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors.
• Must have a valid South Carolina driver's license, provide current registration and insurance, and have a clean driving record if transporting clients

McLeod Home Care is an equal opportunity employer