Electronic Sales Support Associate

Nurturing a joyous, collaborative work culture comes naturally when your mission is supporting those who make a community thrive. From Volunteer PTO days and group service opportunities to a workplace chaplain and regular employee appreciation events, a festive spirit permeates all the ways we work, play and serve.

Named one of South Carolina’s Best Places to Work – South Carolina Chamber of Commerce.

The steady start-up that began with a pair of offices in Forest Acres and Lexington has become a thriving organization with more than 250 employees and 21 banking offices across the Midlands, Upstate and Aiken areas of South Carolina and the Augusta regionof Georgia. Much like the success of our clients, it only underscores our belief in a measured approach and steadfast commitments to long-term growth.

Opportunities for advancement abound. The First Community Bank Leadership Institute offers a formal path for aspiring employees via an 18-month program of academic and experiential learning. This, along with an emphasis on day-to-day mentorship and promotion potential across multiple business lines and geographic markets, makes for a particularly high-achieving workforce.

That everyone matters. That, when it comes to growth, a strong work ethic is as valuable as a shrewd financial eye. That honesty and integrity are the cornerstones of smart business. That excellence is a standard to be achieved, not a goal to be aspired toward. And that a spirit of service is essential to all we do.

We offer attractive salary, insurance and retirement benefits packages.

First Community employees enjoy a generous paid time-off plan and a cultural emphasis on holistic wellness.

First Community offices are, above all else, fun and friendly working environments.

This position is responsible for daily processing of various Electronic Banking functions including but not limited to Wire Transfer Processing, Online Banking, Bill Payment, ACH Processing, Positive Pay, Remote Deposit Capture and Mobile Banking functions for consumer and business customers.

Essential Duties and Responsibilities (Other duties may be assigned.)

• Customer Support including but not limited to:
• Wire/ACH Processing
• Bill Payment/People Pay
• Process requests for electronic transactions according to bank policy and procedures.
• Communicate any issues or concerns with First Community Bank personnel or directly with the customer depending on the type of issue and priority of the resolution.
• Work with various departments in the organization to assist customers and provide support for various services within the organization/department.
• Prepare audit documentation as required.
• Complete periodic reporting needed for tracking and monitoring Wire Transfers, ACH Processing, Remote Deposit Capture and other systems as needed for reporting to management.
• Cross-train for other positions in the bank’s Electronic Banking Sales Support area.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent and 2 years Electronic Banking Operations experience, or an equivalent combination of education and experience.
• Knowledge of FIS operating systems and procedures.
• Ability to meet deadlines and work under time constraints.
• Detailed knowledge of computer software and hardware required.
• Ability to sit in front of a computer for extended periods of time.
• Ability to offer a high level of customer service.
• Polished written and oral communication skills.

Online
Apply online for specific job openings.

By Mail
First Community Bank
Attention:
Career Opportunities
P. O. Box 64
Lexington, SC 29071

Assistance is available for individuals with disabilities and those who need an alternative method for applying due to a limited ability or inability to use this online process.

First Community Bank offers a competitive salary, insurance and retirement benefits, a generous paid time off plan, and a stable and friendly working environment.

First Community Bank is an Equal Employment Opportunity employer.

First Community Bankers is a marketing name of First Community Bank, a South Carolina-chartered bank.