Corporate Commercial Collections​/Accounts Receivable Specialist

Summary

The Corporate Collections Specialist is responsible for direct contact with customers to facilitate payment on outstanding invoices.

• Work with commercial customers to identify and resolve outstanding issues on billed invoices.
• Develop professional and productive relationships with customers to help identify and resolve root causes for payment delays.
• Assess risk on upcoming requests for business and assist in determining appropriate status for ongoing business accounts.
• Notate detailed collection efforts into AR system.
• Initiate calls on past due accounts from assigned account list coupled with strategic goals.
• Research discrepancies and provide resolution when additional help is required.
• Collaborate with local branches on accounts receivable related issues as required.
• Record and report billing discrepancies or disputes.
• Reprint invoice copies and statements as needed.
• Other duties as assigned.

• High School Diploma, preferably with accounting courses.
• Two years of experience in accounts receivable and/or accounting experience.
• One year of prior commercial collections experience.

• Excellent verbal and interpersonal skills.
• Detail oriented.
• Knowledge and basic proficiency monitoring and maintaining commercial customer accounts.
• Ability to work independently and consistently meet deadlines.
• Ability to handle confidential or sensitive information with discretion.
• Microsoft Office:
  Excel and Word, and/or Access would be a plus.
• Intermediate math skills.
• Experience with Davisware Global Edge is a plus.

• Corporate office environment.

At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including:

• Medical, Dental, and Vision
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.