Program Technician

Overview

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Lexington Resource Center based at 736 S Business Highway 13, Lexington, MO.

Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. You will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

• Answer questions related to programs and resources, distribute information as necessary, scan and index information received, and enter information into eligibility systems.
• Determine initial and continuing eligibility for services and interview clients in person and by telephone.
• Prepare summaries and perform related duties as required.

• High School diploma or equivalent and at least four years of customer service OR have a Bachelor's Degree.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
• To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude.
• Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).
• Recruitment Area: Accepting applications from all qualified applicants.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

FSD.Personnel.gov