Senior Deliverability & Compliance Manager

Senior Deliverability & Compliance Manager page is loaded## Senior Deliverability & Compliance Manager locations:
United States of America - Massachusetts - Lexington time type:
Full time posted on:
Posted 30+ Days Agojob requisition :
R5981
** Senior Deliverability & Compliance Manager
**** The Role
** As the
** Senior Deliverability & Compliance Manager**, you will ensure the highest standards of email deliverability and compliance across Mimecast’s global operations. This role integrates technical expertise in email infrastructure with a deep understanding of anti-abuse, email security, and compliance regulations. You will lead a team of deliverability analysts, act as the company’s postmaster, and serve as the primary liaison with ISPs, block lists, and regulatory bodies.

Mimecast is a business email solution, not a marketing or bulk email platform.*“Become part of a dynamic team dedicated to protecting organizations from evolving email threats. At Mimecast, you’ll collaborate with experts across various fields, fostering a culture of curiosity and excellence. If you’re driven by solving problems and making an impact, this is the place for you.”* – Hiring Manager
*
* What you will do:

** Deliverability & Anti-Abuse Management
* Oversee and optimize email deliverability, sender reputation, and inbox placement for Mimecast customers.
* Monitor and analyze deliverability metrics, bounce rates, spam complaints, and block listings.
* Develop and implement strategies to improve inbox placement and resolve deliverability issues.
* Serve as the primary contact for ISPs, anti-spam organizations, and blocklist operators.

Compliance & Risk Management
* Ensure email practices comply with global regulations (e.g., CAN-SPAM, GDPR, CASL) and industry standards.
* Develop, implement, and maintain compliance programs and policies related to email and data privacy.
* Conduct regular audits and risk assessments to identify and correct non-compliance or risks.
* Stay current with evolving laws, regulations, and best practices; update internal policies as needed.

Team Leadership & Training
* Lead, mentor, and develop a team of deliverability and abuse analysts.
* Provide ongoing training and guidance to internal teams on compliance requirements and deliverability best practices.
* Foster a culture of compliance and operational excellence.

Incident Response & Reporting
* Investigate and resolve deliverability incidents, abuse complaints, and compliance violations.
* Prepare and present regular reports on deliverability, compliance status, and risk mitigation efforts to senior leadership.

Cross-Functional Collaboration
* Work closely with Product, Engineering, Customer Success, and Legal teams to ensure alignment on compliance and deliverability initiatives.
* Advise on new product features, customer onboarding, and policy changes from a deliverability and compliance perspective.
** What We Are Looking For:
*** Proven experience in email deliverability, compliance, or anti-abuse roles.
* Strong understanding of email protocols (SMTP, DKIM, SPF, DMARC), anti-spam technologies, and regulatory frameworks.
* Proven experience managing relationships with ISPs, block lists, and regulatory agencies.
* Excellent leadership skills with the ability to motivate and develop team members in a fast-paced environment.
* Strong analytical and problem-solving skills, with the ability to prioritize tasks effectively.
* Exceptional written and verbal communication skills, with a focus on collaboration and knowledge sharing.
** What We Bring:
** Join our Deliverability & Compliance team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.

Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge!
** Our Hybrid Model:
** We provide you with the flexibility to live balanced, healthy lives through our…