Administrative Assistant

Administrative Assistant – Administrative Alternate/Related Job Titles

• Administrative Assistant
• Front Desk Administrative Assistant
• Medical Administrative Assistant
• Healthcare Office Assistant

Location:

Lexington, MA 02421

• Position Type: Contract
• Contract Duration: 13 weeks
• Start: As Soon As Possible
• Pay Rate: $20 - 23/Hr

• Hours: 40 hours/week
• Shift Length: 8-hour day
• Shift Time: 7:30 AM – 4:00 PM
• Work Schedule: Monday–Friday (administrative coverage noted as 8:30 AM – 5:00 PM)

The Administrative Assistant will support front desk and administrative operations in a healthcare setting, serving as a key point of contact for patients and internal staff. This role requires strong customer service
, administrative skills, and experience working in fast-paced clinical or call center environments, with direct use of EPIC systems.

• Provide front desk support
  , including greeting patients and managing administrative workflows.
• Deliver high-quality customer service in person and via phone.
• Perform general administrative duties such as scheduling, documentation, and data entry.
• Utilize EPIC systems for patient and administrative processing.
• Support daily office operations in accordance with healthcare and organizational policies.
• Comply with submission and onboarding requirements, including completion of the required BILH coversheet.

• Prior experience in administrative or front desk roles
  .
• EPIC system experience (required).
• Strong customer service and administrative skill set.
• Eligibility requirement: candidates must have been separated for at least 6 months from any prior employment with the organization (permanent, per diem, or contract).

• Previous call center experience
  .
• Experience working in a healthcare or clinical office environment
  .

• Administrative support
• Customer service
• EPIC system experience

• Call center operations
• Healthcare front desk workflows
• Scheduling and patient coordination

• Data entry
• Office coordination
• Multitasking in fast-paced environments

• BILH coversheet is required at time of submission.
• This role follows hospital staffing guidelines.

Job Number: 25-29285