Crane Service Technician

Join Mazzella Companies as a Crane Service Technician.

• Perform on-site repairs on overhead cranes and hoists at customer facilities as directed by the Service Supervisor or Service Manager.
• Perform planned maintenance and repairs on all types of crane and hoist systems.
• Respond to emergency breakdown call‑outs, including after‑hours and weekend availability.
• Conduct extensive on‑site electrical, electronic, mechanical, and structural troubleshooting to determine root cause of equipment malfunctions and failures, and execute necessary repairs using visual inspections and testing procedures.
• Maintain a basic understanding and working knowledge of OSHA, ANSI, CMAA, and other relevant codes and regulations.
• Apply electrical theory for power and controls, and mechanical systems of cranes/hoists.
• Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports, expense reports, and sales lead generation forms.
• Obtain customer signature on the daily service report after reviewing completed repairs.
• Maintain all company equipment and tools per manufacturer recommendations and certifications.
• Keep proper stock level of inventory and line stock items on the service vehicle.
• Maintain appropriate forms and literature on the service vehicle.
• Present a professional appearance and image at all times.
• Communicate regularly with the local office; call in at least once per day to the Service Supervisor.
• Promote excellent customer relationships through clear communication with customers and inter‑company personnel.
• Maintain Quality Assurance Standards.
• Collect, develop, and formalize information for proposals of all replacement and repair opportunities, forwarding them to the Service Supervisor or Service Manager.
• Keep training assignments current.
• Perform other duties as assigned.

• High school diploma or equivalent; vocational/technical school, crane training program, trade school, or military experience preferred.
• At least 2 years of industrial maintenance experience or equivalent education and experience.
• Industrial HVAC controls and automation experience.
• Previous overhead crane service experience preferred but not required.
• Willingness to continue education in the crane industry.
• Valid driver's license in good standing.
• Heavy lifting/pulling ability (minimum 75 lbs.).
• Ability to work at heights greater than six feet.
• Service technician schedule is 40 hours per week; must be able to work varied hours, overtime, and on‑call as required.
• Minimal travel required.
• Solid written and verbal communication skills.
• Demonstrated mechanical aptitude.
• Strong analytical, conceptual, and planning skills.
• Excellent math skills and PC literacy (Microsoft Office).
• Detail‑oriented, self‑motivated, disciplined, and capable of multitasking.
• Must successfully complete a criminal background check, physical, drug screen, and E‑verify.

Mazzella is a family‑owned company that puts people first. With over 800 employees and 30 locations, we are humble leaders in the industry. We offer market‑competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, a 401(k) with company match, life insurance, and disability insurance.

• Team‑oriented environment
• Real work‑life balance
• Growth and development opportunities including a lifelong learning career path
• Humble, hungry, smart culture
• Market‑competitive salaries
• Health insurance and benefits
• Technician service vehicle provided
• PPE and power tools provided
• Free virtual doctor visits with $0 copay (Tele Doc)
• Tuition reimbursement

• Safe‑personal commitment to all stakeholders’ well‑being; purposeful control of risk.
• Lifelong learner – routinely acquire new skills and capabilities that bring value.
• Humble – lack excessive ego or status concerns; emphasize the team over self.
• Hungry – always looking for more, self‑motivated, diligent; do more than just get by.
• Smart – common sense about people, good judgement, and intuition around their impact on group dynamic.

EOE/Drug Free Workplace.

• Seniority level:
  Entry level
• Employment type:
  
  Part‑time
• Job function:
  Information Technology
• Industries:
  Automation Machinery Manufacturing