Inside Sales Account Manager

Inside Sales Account Manager

Baumann Paper Company – The Inside Sales Account Manager sustains and nurtures solid relationships with key clients that generate income for Baumann Paper. The role involves maintaining existing client relationships while adding new customers, ensuring they continue to buy and grow with us as their vendor of choice. It also requires developing and implementing strategic solutions to achieve clients’ long‑term goals, understanding each customer’s demands, planning how to meet them, and generating growth sales from existing accounts.

New accounts in the verticals served will be a major focus of success.

• Maintain and grow accounts that are important to Baumann Paper.
• Maintain customer relationships while executing strategies to increase sales for Baumann Paper’s key clients.
• Organize and conduct sales calls with vendors to deliver on growth expectations, goals, and objectives.
• Prepare bids and proposals, quoting Baumann Paper products.
• Identify new business opportunities for key clients.
• Assist with new customer set up and, when needed, support in the accounts payable process (past due).
• Provide market‑based insight to Pricing Analyst.
• Utilize Baumann Paper’s CRM to document all business development activity.
• Gather and analyze latest research to deliver innovative solutions to key customers.
• Contribute to the management of customer inventory, as requested by the customer.
• Coordinate demonstrations on equipment and products to prospective customers.
• Participate in trade shows and conferences as needed.
• Perform additional duties as assigned.

• Associate’s Degree or higher in Business, Management, Communications, or related field.
• 3–5 years of sales and proven account‑management experience. Additional experience may be substituted in lieu of education.
• Sales experience in Healthcare, Food service, Education, Hospitality, or Manufacturing is preferred and highly desirable.

Lexington, KY

• Customer champion who can connect over phone, email, or other means without face‑to‑face contact.
• Extraordinary service orientation with a personality that customers love to deal with.
• Self‑starter with strong problem‑solving initiative.
• Ability to build instant rapport with customers and sell through the phone.
• Research skills performed through the internet.
• Effective organization of work responsibilities to achieve sales objectives.
• High‑performance salesperson maintaining positive relationships and providing creative solutions.
• Time‑management and resource allocation skills.
• Knowledge of market and competition; using this information to create and meet strategic goals.
• Proficiency in Microsoft Office products and other proprietary software.
• Proficiency in Gmail and Google Sheets.
• Effective verbal and written communication skills.
• Team‑work skills and ability to work with other departments.

Generally 8 am to 5 pm Monday to Friday.

Hourly pay rate; sales bonuses, commissions.

• Ability to look at a computer screen for 6 to 8 hours a day.
• Ability to communicate with customers, vendors, and the general public via telephone for 6 to 8 hours a day.
• Ability to operate standard business equipment such as fax, computer, printer, copier, etc.
• Ability to sit at a desk for long periods of time.
• Ability to stand, bend, and lift up to 20 pounds.
• Ability to listen to and understand information and ideas presented by spoken words and sentences.
• Ability to communicate information and ideas in speaking and writing so others will understand.
• Ability to see details at close range (within a few feet of the observer).
• Ability to tell when something is wrong or likely to go wrong and comprehend the business implications of decisions.

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Baumann Paper Company is an Equal Opportunity Employer M/F/D.

• Mid‑Senior level

• Full‑time

• Sales and Business Development

• Wholesale