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Customer Experience Manager

Job in Lexington, Fayette County, Kentucky, 40598, USA
Listing for: The Home Depot
Full Time position
Listed on 2026-02-01
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Job Description & How to Apply Below

Sr. Recruiter - Retail & Asset Protection | Bilingual

Position

Purpose:

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure

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