Floral Sales Associate

Description

Wilson Farm has been in operation at its present location since 1884. Our customers shop with us for our highly regarded bakery; our grocery selections; our fresh, locally grown produce; our range of delicious prepared foods from our kitchen; our beautiful flowers and plants (many grown on premises); and our courteous and helpful staff. We employ customer-driven individuals that are dedicated to enhancing our warm and inviting farm-fresh shopping experience.

Wilson Farm is hiring a full-time Floral Sales Associate to join our floral customer service team in a bright and cheerful environment! This position starts at $18.00/hour and is not a designing position.

• Assist customers with questions, selecting floral bouquets or arrangements or various products for custom designs
• Refresh flower buckets with water solution and additional bouquets
• Ongoing general clean-up of retail displays and/or cut flower work area to maintain neat appearance at all times
• Maintain displays throughout shift inside/outside
• Learn our closing protocols for the floral retail sales floor, e.g. bringing floral bouquets up/down stairs to/from cooler
• Customer service, problem-solving/resolution, and escalation as needed

• Previous retail, customer service experience (such as floral experience at Whole Foods, Wegman’s, Russo’s, or other retail floral shop etc. a huge plus)
• Ability to deliver information in a clear and concise manner to customers
• Candidate must be detail-oriented, have pride in finished work, an excellent work ethic, an enthusiastic, positive attitude, reliable, excellent communication skills

• Full-time (40+ hours/week), in-person work at Lexington location, working the 10 am - close shift
• Will be a mix of weekdays, weekend, and holiday days
• Holiday periods may require more hours and flexibility in schedule to meet business needs

• Standing/bending/reaching for periods of time
• Up/down stairs frequently
• Be able to lift/carry approximately 25+ lbs. (flower buckets containing water and/or flowers)
• Will be In/out of storage cooler for periods of time to access product

• Competitive wages commensurate with experience.
• Health and Dental insurance with generous premium contribution by Wilson Farm
• 401 (k) plan with employer match
• Annual bonus and a 25% employee discount
• Friendly, customer-driven environment

Wilson Farm, Inc. is an E/O/E.