Operations Manager

ITNBluegrass is a 17-year-old nonprofit providing transportation for seniors and adults who are visually impaired in Fayette County. Last year alone, we delivered 8,015 rides
, helping neighbors age 60+ stay independent, connected, and safe.

This is truly work that changes lives — every single day.

If you know someone who has a heart for serving seniors and people with visual impairments, please share this opportunity with them. The right person can make a real difference in our community.

Part-time Customer Service and Volunteer Management focused Operations Manager needed in support of a non-profit focused on the aging and visually impaired transportation needs in our community. Role requires approximately 20+/- hours per week on an ongoing basis with a variety of office and administrative tasks in support of a small ride coordination office. Office hours in the downtown office are flexible and are coordinated with the Executive Director to ensure staff and volunteer support Monday - Friday, 9 - 4.

Seeking self-sufficient individuals, comfortable working independently and supporting ride coordinators, volunteers, drivers, and riders as needed.

• Someone with strong One-Drive, Word, Excel, PowerPoint and email skills
• Ability to learn online transportation system and assist with logistics
• Ability to communicate with ride coordinators, drivers, riders and partners
• Proficient in English (written and oral)
• Sending emails, formatting business documents and handling administrative tasks
• Overall, some with strong customer service skills, who is computer proficient, detail oriented, reliable and comfortable working alone and with others.

20 hours a week in the downtown office, coordinated with the Executive Director.

Susan Michael, Chair - Personnel Search Committee,