Communications Manager

JOB TITLE:

Communications Manager

EMPLOYER:

Procurement Professionals Alliance (PPA) DEPARTMENT:
Administration and Membership

LOCATION:

Remote

REPORTS TO:

Deputy Chief Administrative Officer GRADE: 29 SALARY RANGE: $93,850 - $114,950

SUMMARY:

The PPA Communications Manager supports PPA’s marketing and communications efforts, promoting the organization’s contributions to the procurement community.

• Own the execution of PPA’s marketing and membership communications across email and social channels, operating independently within established goals, workflows, and brand standards.
• Plan, draft, build, and deploy CRM-driven communications using PPA’s CRM (Hub Spot) and AMS platforms, exercising sound judgment to align messaging with lifecycle stages, segmentation logic, and AMS-confirmed membership status.
• Establish and maintain disciplined governance over marketing contact lists, segmentation rules, and suppression logic to protect data integrity, targeting accuracy, and member experience.
• Lead the planning and execution of PPA’s social media presence, proactively shaping content that supports membership growth, event participation, education visibility, and partner and sponsor engagement.
• Develop, maintain, and manage an integrated communications calendar, balancing competing priorities and deadlines across email, social media, newsletters, announcements, press releases, and event communications.
• Proactively support event marketing and communications efforts end-to-end, including campaign planning, promotional execution, messaging coordination, and post-event follow-up, with minimal direction.
• Execute and maintain CRM-based communications tied to membership, sponsorship, and event workflows, collaborating with internal stakeholders while independently managing day-to-day execution.
• Create, edit, and refine communications assets (e.g., event scripts, presentations, supporting materials) using approved templates and brand standards, and improve them over time.
• Participate in the development of PPA education, membership, cooperative, and marketing resources.
• Monitor and interpret email and social performance metrics, identify trends and gaps, and independently recommend and implement improvements to increase engagement and effectiveness.
• Coordinate with internal teams and external vendors to support onsite or event-related communications needs, including video and photography, as required.
• Operate as a trusted individual contributor who takes ownership of assigned functions while collaborating effectively across teams.
• Communicate regularly with supervisor and other staff to ensure information flow and adherence to goals, policies, budget, and timelines.
• Performs other related duties as assigned by management.

• Education
• Bachelor’s degree in communication, marketing, or related field.
• Experience
• 3-4 years of professional experience communications, marketing or related field.
• Preferred:
  Experience at a start-up organization.
• Preferred:
  Basic understanding of procurement.
• Demonstrated experience owning CRM-driven communications (Hub Spot strongly preferred), including segmentation, workflow-based messaging, and performance tracking.
• Qualifications
• Experience with email building, tracking, and reporting platforms.
• Strong communication skills (written and verbal).
• Time management skills; the ability to organize and manage multiple priorities and projects.
• Strong organizational skills
• Strong team player – committed to PPA’s values of leadership, excellence, and integrity.