Facilities Systems Technician

Job Summary

Reporting to the Facilities Systems Manager, this position is a critical member of a 24/7 Delta Center Operation responsible for:

* monitoring and responding to computer systems

* critical safety and security systems, including:

* fire exit door alarm systems

* incoming fire alarms

* elevator alarms

* multi-frequency two-way radio system

* general telephone lines, etc.

* operating equipment to receive, process, and disseminate incoming alarms and general information calls

* receiving and evaluating incoming requests for public safety assistance and routes requests and/or disseminates information to the appropriate field unit(s) as required

* using discretion in determining severity of situation and appropriate response

* utilizing problem-solving and troubleshooting skills, resulting in effective resolution

* reporting all hazardous situations, accidents, incidents, and injuries immediately to leadership

* effectively communicating with all levels of customers in a clear, concise, and professional manner

* preparing and maintaining daily activity and emergency event logs

* adhering to and enforcing all departmental Standard Operating Procedures (SOP's)

* understanding and complying with procedures pertaining to emergencies

* working cooperatively with superiors and other employees

* remaining alert and maintaining real time situational awareness

* demonstrating professional integrity and accountability in all transactions

* performing daily tests on systems and alarms to ensure proper function and back-up capability is working properly

* performing preventative and corrective maintenance on equipment

* participating in the set-up of new facilities and equipment

* completing end of shift reports and preparing for upcoming shift

* completing all required work documentation accurately and submitting on-time

Skills / Knowledge / Abilities

MS Windows/Office; SAP; KRONOS

Driver's License - Preferred

This is a 24/7 Call Center position requiring:
Demonstrated ability to work in a fast-paced, collaborative environment;
Effectively communicate with all levels of customers in a clear, concise, and professional manner;
Understand and comply with procedures pertaining to emergencies;
Demonstrate problem solving and troubleshooting skills resulting in effective resolution;
Self-motivated;
Carry out tasks independently.

Does this position have supervisory responsibilities? No Preferred Education/Experience

Associate's Degree + 3 Years

Technical/Skills Training + 4 Years

High School + 5 Years

Final date to receive applications 01/20/2026 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.