IT Depot

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

As an IT Depot Support employee, you will be responsible for providing onsite support and managing ticket ques for local support requests. You will be primarily supporting MAC OS.

• Provides onsite hardware support.
• Installs desktop applications.
• Manages hardware/software installations and troubleshooting.
• Provides onsite smart hand support to other technical towers.
• Installs and configures new hardware.
• Manages site-level inventory.
• Manages ticket queue for local support requests.
• Escalates systems outages or problems that are impacting production.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Requires vocational training, certifications, licensures, or equivalent experience.
• Able to expands skills within an analytical or operational process.
• Able to follows standardized procedures.
• Maintain appropriate licenses, training, and certifications.
• Able to work within established procedures and practices.
• Understand existing procedures to resolve incidents.
• Able to work with a moderate to minimal degree of supervision.
• Possess exceptional verbal and written communication skills and share information and ideas effectively.
• Communicate Exchange information and ideas effectively.
• Able to impact, motivate, participate, collaborate, and inspire team.
• Able to set up computers for at home users, cleaning peripherals and scanning serials into excel sheets.
• Ability to support MAC OS
• Experience with Microsoft Excel is a plus!

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Onsite work:
  Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

• Career Growth Opportunities:
  We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Great Work Environment:
  We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

• Bring your authentic self to work
• Grow and thrive, both personally and professionally
• Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

The estimated salary range for this role is $41,040 - $51,300.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants:
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  to access or download the form. Complete the form and then email it as an attachment to  You may also  to access Conduent's ADAAA Accommodation Policy.