Client Technology Analyst I​/UKHC

Posting Details

• Job Title: Client Technology Analyst I/UKHC
• Requisition Number: RE53472
• Working Title: Client Technology Analyst I
• Department Name: H3997:
  
  EVPHA Information Technology
• Work Location: Lexington, KY
• Grade Level: 10
• Salary Range: $48,/year
• Position Type: Staff
• Position Time Status: Full-Time
• Required
  
  Education:
  
  AA
• Required Related
  
  Experience:
  
  1 yr
• Required License/Registration/Certification: Microsoft Windows 7, 8 or 10 Configuration or MD-100:
  Windows 10;
  Microsoft 365 Certified:
  Modern Desktop Administrator Associate; MD-102 Endpoint Administrator (required within one year of hire).
• Physical Requirements: Regularly lift, push, pull up to 50 lbs; occasionally lift over 50 lbs; sit for extended periods with intermittent repetitive motions; occasionally stand/walk with objects 10‑25 lbs; occasional exposure to loud noises or extreme temperatures; some job‑related travel.
• Shift: Monday through Friday; 8:00 a.m. to 5:00 p.m.
• Final date to receive applications: 03/11/2026

UK Health Care Information Technology Services has posted the Client Technology Engineer I role. This position will be accountable for establishing strong credibility & collaboration with physicians, customers, department leadership, affiliated organizations, and all IT staff. The role requires excellent interpersonal, persuasion, and influencing skills and the ability to participate in large multidisciplinary teams with varied work assignments. The Engineer is primarily responsible for the administration of end‑user communication applications, PC SOE configurations (OS design and image management), file and print services, PC/Macintosh/Thin Client/Mobile Device management (including centralized virus protection and Microsoft System Center tools), centralized elevated support and patch delivery, and implementation of self‑help/self‑heal services.

Additional responsibilities include adherence to standards, processes, and procedures; alignment with UK Health Care Behavioral Expectations; and project management.

• Administer end‑user communication applications.
• Configure PC Standard Operating Environment (SOE) including OS design and image management.
• Manage file and print services.
• Oversee PC, Macintosh, Thin Client, and Mobile Device systems management.
• Implement centralized virus protection and Microsoft System Center tools.
• Provide centralized elevated support and patch delivery.
• Implement and maintain self‑help / self‑heal services.
• Ensure compliance with standards, processes, and procedures.
• Adhere to UK Health Care Behavioral Expectations.
• Engage in project management activities.

• Enterprise desktop support.
• Microsoft 365 Certified:
  Modern Desktop Administrator Associate (preferred).
• Image management.
• Enterprise systems management.
• Computing hardware and software troubleshooting.
• Problem‑solving skills.
• Excellent interpersonal and written communication skills.
• Project management methodologies and practices.
• Microsoft Project knowledge (preferred).

Prior experience in an academic healthcare environment demonstrating exceptional performance in the development, implementation, and oversight of industry and service management best practices.

No.

We value the well‑being of each employee and are dedicated to creating a healthy place to work, learn, and live. The University of Kentucky is a Tobacco & Drug Free campus. The University follows all applicable federal and state nondiscrimination laws and provides equal opportunities for qualified persons in all aspects of institutional operations. Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources, including a national background check and/or drug screen.