Digital Solutions Support Technician

Position: Digital Solutions Support Technician (9 Month Contract)
Job Description

Digital Solutions Support Technician (9 Month Contract)

Make individual mobility more enjoyable and sustainable by advancing technology and people - As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience - for a safe and sustainable future.

We bring joy to mobility - are you in?

You can look forward to these exciting tasks

• Manage and resolve IT Help Desk requests in a KPI-driven service environment, ensuring timely and effective support
• Support the operation, maintenance, and availability of local systems, networks, and IT services
• Coordinate regional onboarding and offboarding of colleagues, including IT account setup, access management, and decommissioning
• Oversee asset management of IT equipment using the IT Service Desk and Asset Management system (Help Line)
• Support IT security initiatives by ensuring systems and networks are protected from unauthorized access and security risks
• Participate in regional IT security activities, including ISO security management, IATF audits, and cybersecurity governance
• Collaborate on assigned IT projects and travel to corporate headquarters or other sites as needed

This is what you bring to us

• Associate's degree in Information Systems or a related field, or an equivalent combination of education and experience
• 5+ years of experience in IT network support, service delivery, or project coordination within a manufacturing environment
• Strong experience with Microsoft products and familiarity with ITIL, service delivery models, and KPI-driven environments
• Hands-on experience with cybersecurity tools, policies, and best practices
• Excellent verbal, written, and interpersonal communication skills in English, with the ability to travel locally and lift up to 25 pounds

What we offer you

• Competitive pay
• Health coverage for you and your family
• Generous number of vacation days each year
• Paid wellness time and 14 paid company holidays
• 401(k) with company match

Applications from qualified individuals with disabilities are expressly welcome.

Your contact person:
Marisa Tavolacci, People & Organization Lexington, KY

Get to know us here and find out why we are passionate about attracting talent to Webasto.
We look forward to receiving your online application!

Equal Employment Opportunity Statement

Webasto is an Equal Opportunity Employer. We do not discriminate against race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.

Benefits

Financial
Wellbeing

Vacation
& Time-Off

Career & Developement

Health
& Wellness

Work Culture
& Environment

Competitive
Compensation

Information at a Glance