Project Management Specialist

Timber Sync is a fast-growing startup based in Lexington, Kentucky. We build smarter systems for client outreach, campaign execution, and operations across land-based and natural resource sectors. As our client base grows and our internal systems become more sophisticated, we are adding a full-time role focused on strengthening how we manage software-driven projects, streamline internal workflows, and improve operational execution.

This is a hands-on role centered on building and improving the systems that keep projects running smoothly. You will work closely with internal teams to develop better workflows, implement automation, support integrations, and maintain reliable execution across both client-facing campaigns and internal operations.

• Help design, refine, and maintain internal project management systems and workflows
• Improve how software projects, campaigns, and operational work are tracked, reported, and executed
• Create and maintain documentation that ensures consistent internal processes
• Develop dashboards or lightweight visual tools to communicate project status, milestones, and timelines
• Identify inefficiencies in current systems and implement scalable improvements

• Build and maintain automations that reduce manual work and improve reliability
• Work with tools like Zapier, , Airtable automations, n8n, or similar platforms
• Support integration workflows between CRM systems, outreach tools, internal databases, and reporting systems
• Assist in defining requirements for API-driven improvements, internal tools, and system enhancements
• Collaborate with technical teammates on workflow automation, internal tooling, and deployment coordination

• Support active client projects from kickoff through completion
• Maintain clear, professional communication with clients throughout campaigns
• Ensure project data, outreach lists, and timelines are accurate within CRM and internal systems
• Execute customized client outreach primarily via email, with occasional phone calls
• Coordinate timelines for larger or multi-stage projects
• Format, review, and upload client data and campaign inputs
• Serve as a bridge between client-facing execution and internal technical systems

• Assist with internal data organization, operational reporting, and system hygiene
• Support contract, receipt, and subscription tracking
• Contribute to internal tooling, automation, and marketing improvement initiatives
• Help ensure consistent execution across clients, systems, and internal teams

• Strong organizational skills and attention to detail
• Clear, professional written communication skills
• Comfort working with systems, timelines, documentation, and structured data
• Ability to think critically about workflows and suggest improvements
• Interest in automation, operations, and software-enabled business systems
• Ability to communicate effectively with both technical and non-technical teammates
• Comfort learning new tools quickly in a fast-moving environment

• Familiarity with automation platforms like Zapier, , n8n, or similar
• Comfort working with APIs, integrations, or webhooks
• Exposure to AWS or cloud-based infrastructure
• Understanding of software architecture concepts and modern SaaS workflows
• Experience supporting software development pipelines, deployments, or CI/CD processes
• Experience working closely with developers, technical teams, or product workflows
• Interest in building scalable internal tools and systems over time

• Ownership of internal project management and automation systems in a growing startup
• Hands-on experience with CRM tools, integrations, and live campaign operations
• Real-world exposure to APIs, workflow automation, and internal tooling
• Process design and implementation in a software-driven business environment
• Cross-functional experience spanning operations, systems, software, and client support