Technical System Analyst

Overview

Under general direction, the Technical Systems Analyst is responsible for the design, implementation, maintenance, and security of the organization’s network and computing infrastructure. This position performs advanced work in network engineering, systems administration, cybersecurity, and hardware/software integration across diverse platforms. The incumbent collaborates with internal departments, external vendors, and client agencies to support critical systems, resolve complex technical issues, and implement technology solutions aligned with organizational goals.

The role may lead or coordinate major technical projects and contributes to system reliability, data integrity, and disaster recovery planning.

The ideal candidate will perform advanced professional work in application development, enterprise reporting, and data analysis in support of organizational business operations. Develops, designs, and maintains custom applications, relational databases, and reporting systems while collaborating with stakeholders across multiple business areas to translate operational needs into technical solutions. Conducts statistical analyses, produces data visualizations, and identifies trends to enhance operational performance and support data-driven decision-making.

Communicates complex technical information effectively to both technical and non-technical audiences.

Work involves the use of modern programming languages and development frameworks including C#, .NET, and Python; principles of database design and management; statistical analysis methodologies; and enterprise reporting and analytics platforms such as Microsoft Fabric, Power BI, SQL Server Reporting Services (SSRS), and Crystal Reports. Duties require a high level of independent judgment, advanced technical expertise, and coordination with cross-functional teams to ensure data integrity, system efficiency, and organizational effectiveness.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

• Modern principles and practices of computer programming, system analysis and networking.
• Methods and techniques of data processing, database management and information storage and retrieval.
• Principles of budget preparation and control and of cost estimation; basic accounting and marketing.
• Principles of supervision, training and performance evaluation;
  City personnel policies and procedures.
• Pertinent federal, state and local laws, codes and regulations.

• Supervise, direct and coordinate the work of lower-level staff.
• Select, supervise, train, motivate and evaluate staff.
• Interpret and explain City policies and procedures.
• Prepare clear and concise reports.
• Communicate clearly and concisely, both orally and in writing.
• Troubleshoot computer hardware and software problems.
• Negotiate the obtainment of hardware, software and services from vendors.
• Analyze and correct complex problems.
• Prepare clear and concise schematics.
  
  Handle personnel matters, grievances and disputes.
• Establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups and the general public.
• Develop work plans and schedules.
• Install, maintain, debug, calibrate and update computer hardware, software and network hardware.
• Explain complex computer concepts, software packages and hardware functions.
• Work with a variety of computer hardware and software.

Four years as a Senior Computer Programmer Analyst with the City of Cincinnati.

Each applicant must have three years of paid professional experience in hardware installation/management, network administration, security operations, system administration, or software development experience plus a bachelor's degree from an accredited college or university with major course work in GIS, geography, planning, computer science or a related field.

OR
Each applicant must have five years of paid professional experience with at least three years of experience in hardware installation/management, network…