Senior Manager, Salesforce Delivery

Senior Manager, Salesforce Delivery at Valvoline Global Operations

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.

At Valvoline Global Operations
, we’re proud to be The Original Motor Oil
, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco
, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future. With a global presence, we develop future‑ready products and provide best‑in‑class services for our partners around the world. Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do.

• Treating everyone with care.
• Acting with unwavering integrity.
• Striving for excellence in all endeavors.
• Delivering on our commitments with passion.
• Collaborating as one unified team.

When you join Valvoline Global
, you’ll become part of a culture that celebrates creativity, innovation, and excellence. We are located in Lexington, KY, and prefer candidates who can work an in‑office schedule (3 days per week). The Senior Manager, Salesforce Delivery leads and is responsible for our Customer Experience Enterprise Products: CRM, eCommerce & other tools. The team functions as a Center of Excellence, providing governance, best practices, and subject matter expertise on the development and deployment of digital tools and training to improve our go‑to‑market efficiency and experiential interaction with our customers.

• Lead and oversee a team of Senior Global Experience & Product Owners.
• Collaborate with enterprise teams to define and execute the strategy aligned with the overall company goals.
• Drive the entire product lifecycle, from ideation to launch and support.
• Conduct market research and competitor analysis to identify opportunities for product innovation and improvement.
• Lead a team that will train, implement, and enable regional usage of eCommerce and CRM tools.
• Build, govern, enable, and localize eCommerce and CRM tools, collaborating to create KPIs, goals, customer segmentation, and testing strategy.
• Collaborate with cross‑functional teams to implement innovative digital & marketing solutions.
• Stay abreast of industry trends and emerging technologies.
• Develop and maintain an enterprise product roadmap, communicating updates to stakeholders.
• Foster a culture of continuous learning and development within the organization.

• 4+ years of experience leading teams and people.
• Minimum 7+ years of experience in digital fields.
• Proven experience in product management, focusing on leading and mentoring senior‑level product owners.
• Strong understanding of the software development lifecycle and agile methodologies.
• Experience in the technology or software industry, particularly in the SaaS domain.
• Experience in project management and communications skills, managing multiple projects with tight deadlines.
• Demonstrated success in delivering successful products to market.
• Working knowledge of Microsoft Office Suite.
• Experience working in  and SAP/S4.
• Bachelor's degree (or equivalent) in a related field.

• MBA or relevant advanced degree is a plus.
• Salesforce consultant background.
• Experience working with global teams in other time zones.

• Health insurance plans (medical, dental, vision).
• Health Savings Account with employer‑based deposit and match.
• Flexible spending accounts.
• Competitive 401(k) with generous employer base deposit and match.
• Incentive opportunity.
• Life insurance.
• Short‑ and long‑term disability insurance.
• Paid vacation and holidays.
• Employee Assistance Program.
• Employee discounts.
• PTO Buy/Sell Options.
• Tuition reimbursement.
• Adoption assistance.
• Terms and conditions apply, and benefits may differ depending on position or tenure.

Valvoline Global is an equal opportunity employer. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:

• Email:
  Valvolineglob

• Seniority Level: Director
• Employment Type:
  
  Full‑time
• Job Function:
  Project Management and Information Technology
• Industry: Oil and Gas
• Requisition