Events Floor Manager - Casual

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

As an Events Floor Manager you will develop events from proposal right up to delivery, including set, communicate and maintain project timelines and priorities as well as responding appropriately to incoming enquiries via phone and email and chasing to a conclusion.

• Lead the front-of-house team during live events, ensuring exceptional guest experiences and the seamless flow of service.
• Manage event timelines and coordinate with culinary, bar, and operations teams to maintain precise execution.
• Brief and supervise service staff, ensuring clear understanding of event expectations, floor plans, menu details, and service style (e.g. plated, buffet, tray service).
• Act as the on-site point of contact for clients, venue management, and suppliers, representing the company professionally and responsively.
• Monitor staff presentation, guest interactions, and service delivery in real time, resolving issues immediately and discreetly.
• Oversee set-up and breakdown of FOH areas, ensuring cleanliness, organization, and adherence to health & safety standards.
• Ensure compliance with food safety, licensing, and venue-specific regulations at all times.
• Support recruitment and training of casual and full-time service staff when needed.
• Maintain detailed post-event reports and contribute to ongoing service improvements.

• Experience:
  
  Minimum 2–3 years in event or hospitality floor management, ideally in premium or high-profile environments (e.g., luxury catering, hotels, private members clubs, fine dining restaurants).
• Leadership:
  
  Confident team leader who can motivate and direct teams in a fast-paced, client-facing environment.
• Professionalism:
  
  Impeccable presentation and communication skills, with a calm and composed approach to pressure.
• Detail-Oriented:
  
  Strong attention to service style, timing, and guest experience.
• Adaptability:
  
  Comfortable managing a variety of events — from small receptions to complex fine dining setups.
• Availability:
  
  Willing to work evenings, weekends, and irregular hours based on event schedules.
• Desirable:
  
  Personal license holder, first aid trained, fine dining trained, cocktail trained

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded. As part of our causal team we offer:

• Free On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
• Flexible Working: Enjoy the freedom to balance your work and personal life with our flexible working hours
• Opportunities for career progression: Grow and advance your career with us, supported by continuous learning and development opportunities

At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.

We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.

Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.