Medical Receptionist

About the Role

Full‑time Medical Receptionist at Arthritis Knee Pain Centers in Lexington, KY. You will deliver exceptional patient experiences while working onsite, interacting directly with patients in a compassionate and responsive environment. Compensation is $19 per hour with a comprehensive benefits package that includes medical, dental, vision, 401(k), life insurance, health savings account, flexible spending account, and paid time off.

• Greet patients with warmth and enthusiasm, creating a welcoming atmosphere upon arrival.
• Oversee the practice workflow, guiding patients seamlessly through appointments while maintaining consistency and compassion.
• Ensure a positive patient experience that reflects our core value of empathy and makes each individual feel valued.
• Maintain accurate patient records and assist in scheduling, triage, and billing tasks as needed.
• Collaborate with team members to support efficient clinic operations and improve patient flow.

• Knowledge of medical office management systems and patient management software.
• Excellent time‑management skills with the ability to multi‑task and prioritize work effectively.
• Strong written and verbal communication abilities for interacting with patients and team members.
• Robust organizational and planning skills to manage patient flow seamlessly.
• A friendly, service‑oriented demeanor and social perceptiveness to gauge patient needs.
• Proficiency in MS Office and familiarity with common office software.