Patient Access Services Rep​/UKHC

Posting Details

• Job Title Patient Access Services Rep/UKHC
• Requisition Number RE52875
• Working Title Patient Access Services Representative
• Department Name H4027: REV Cycle MGT-PFE
• Work Location Remote - Lexington, KY
• Grade Level 07
• Salary Range $/hour
• Type of Position Staff
• Position Time Status Full-Time
• Required Education AA
• for more information about equivalencies: (Use the "Apply for this Job" box below)./equivalencies
• Required Related Experience 1 yr
• Required License/Registration/Certification None
• Physical Requirements Sitting at a computer workstation for extended periods of time performing tasks including data entry; repetitive motions; and occasionally standing or walking with objects weighing up to 10 lbs.
• Shift The shift for this position is Monday through Friday, 8am-5pm.

The Patient Access Representative is responsible for providing pre-visit activities for UKHealth

Care patients including appointment coordination and scheduling; resolution of patient complaints; collection and verification of demographic information and insurance/payer source information and correction of registration errors; as well as maintain HIPAA compliant and comply with all UKHC policies regarding patient privacy and confidentiality. This position will also participate in unit and Enterprise activities to improve efficiency, quality, safety, and patient satisfaction.

Please apply for any and all positions you feel qualified. If you do not apply for a specific position, you cannot be considered for the position.

• Does this position have supervisory responsibilities? No

4 years of healthcare customer service experience preferred and previous experience working with patient scheduling is highly preferred.

01/22/2026

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination.

The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources.

These screenings may include a national background check and/or drug screen.