Guest Service Assistant

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To work in cooperation with the other staff members to assist our lodge residents in understanding and following policies and procedures to ensure the provision of a secure environment for them and our staff.

Fayette County
736 W. Main Street
Lexington, KY 40508

Full-time (Wednesday-Sunday, 3pm-11pm), Part-time (Friday, Saturday, & Sunday, 1st and 2nd shifts)

From $13.00 per hour

In person

• Greet everyone entering the facility in a kind, friendly manner.
• Check in clients and give them a tour of the building.
• Read logbook upon going on duty.
• Refer questions regarding admission to the Director of Guest Services.
• Have working knowledge of Employee Procedure Manual and Residential Policy Manual.
• Circulate throughout the building and grounds every 45 minutes to ensure rules are followed and security is maintained.
• Record a head count at least 3 times per shift.
• Keep all assigned statistics up to date.
• Maintain cleanliness of the facility as instructed by the Director of Guest Services.
• Monitor dining room during mealtimes and make necessary announcements.
• Make entries in the logbook of pertinent events or information from your shift.
• Keep hallways clear of loitering residents.
• Monitor visitors, ensure badges are worn, and proper sign-in procedures are followed.
• Cover for co-workers during absences.
• Provide other services as required for the efficient functioning of The Salvation Army.

The Salvation Army is an evangelical Christian movement based on the Bible, motivated by God's love, aiming to preach the gospel of Jesus Christ and meet human needs without discrimination.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industry: Non-profit Organizations