System Diabetes Education Coordinator

Overview

The System Diabetes Education Coordinator is directly responsible for the implementation of developing, implementing, and evaluating the diabetes education program for patients and their families throughout all ARH communities. The program delivers comprehensive and seamless services that bridge the gap and integrate clinical and self-management aspects of diabetes care. The Diabetes Education Program Coordinator leads the interprofessional team that provides collaborative, comprehensive and person-centered care, and education conducive to behavior change and improved quality of life across the lifespan.

The Diabetes Education Program Coordinator supervises the quality of education provided by diabetes educators and conducts yearly reviews of employees conducting diabetes education.

• Implements the standards of DSMES
• Ensures services are evidence-based
• Facilitates development and communication of effective program policies and procedures to employees within the diabetes program
• Ensures ongoing service evaluation and continuous quality improvement plan is reviewed at least annually
• Provides ongoing support and education to clinical staff to achieve an excellent understanding of diabetes management
• Ensures department aligns with and supports organizational policies
• Integrates skills and knowledge of pathophysiology, epidemiology, clinical management, and self-management of diabetes into clinical practice.

• Appraises performance of Diabetes Educators (including self) to identify areas of strength and areas for improvement and to develop a plan for improvement and growth
• Participates in peer review process to evaluate performance of other professional instructional staff
• Coordinator and appropriate staff maintain 15 hours of continuing education annually specific to diabetes, diabetes related topics and behavior change and self-management education strategies
• Contributes to, and participates in, a continuous quality improvement process to measure DSMES program and to identify and address opportunities for improvement
• Assures sufficient staffing, appropriate work assignments and directs training and education of staff

• Collaboratively develops educational goals, learning objectives and a plan for educational content and teaching methods with DSMES program participants
• Advocates for and communicates about improved quality of care and outcomes for those living with, at risk for, and affected by diabetes and cardiometabolic conditions

• Partners with individuals to deliver care and education conducive to behavior change and improved quality of life for self-management of diabetes and cardiometabolic conditions across the lifespan
• Applies business principles, systems practice, and population health management to support achievement of reduced costs, better outcomes, improved experience, and improved work life for healthcare providers
• Applies the AADE7 self-care behaviors to educate on and initiate behavior change
• Engages in lifelong learning and serves as a role model of professionalism
• Provides quality diabetes self-management education in individual and group settings based on assessed needs
• Utilizes appropriate teaching techniques that are sensitive to the culture and learning preferences of the person with diabetes
• Follows the Association of Diabetes Care and Education Specialists (ADCES) requirements which are based on the National Standard of Diabetes Self-Management and Support Guidelines
• Completes comprehensive assessments for each patient including emotional and behavioral health, interprets personal health data, develops an individualized care plan based on the patient’ assessed needs and goals and promotes successful self-management
• Collaboratively develops an individualized follow-up plan with each program participant
• Documents all individual contacts/visits in the Electronic Health Record and outcomes data base according to the guidelines in a timely manner
• Evaluates effectiveness of educational services provided by measuring attainment of learning objectives
• Conducts a…