Lead Management Appointment Specialist Inbound No Cold Calling
Listed on 2026-03-12
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
No Nights | No Weekends | No Cold Calling
We are looking for a sharp, reliable, people-person to run our inbound leads and appointment scheduling.
This is NOT an office manager job. This is NOT a receptionist job.
We will train you on insulation and our systems. We hire for attitude and ability, not resumes.
Benefits- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- $18–$25 per hour
- Performance bonuses
- Weekly pay
- Paid training
Full-Time, Monday–Friday, 8:30–5:00
What a Typical Day Looks Like- Answer incoming homeowner calls
- Respond to online inquiries quickly
- Schedule appointments for our sales team
- Follow up with unscheduled leads
- Revisit past estimates
- Keep the CRM clean and organized
- Make sure no lead gets ignored
- Enjoy talking to people
- Are confident on the phone
- Communicate clearly and naturally
- Stay organized without being told
- Learn quickly
- Like staying productive
- Take ownership of your work
- Show up consistently and on time
- Dislikes being on the phone
- Needs constant supervision
- Misses details
- Lets things fall through the cracks
- Wants a slow office job
- Gets overwhelmed easily
- Professional phone presence
- Strong communication skills
- Basic computer skills
- Reliable transportation
- Dependable attendance
- Ability to learn new systems
We are a locally owned, veteran-owned insulation company serving Central Kentucky. We are a small team that works hard, treats people right, and takes pride in what we do. This is a stable, long‑term position with room to grow.
Application InstructionsTo ensure a fair hiring process, all communication must stay within the application platform. Please do not call or visit the office regarding this position. Qualified candidates will be contacted promptly.
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