Mailroom Quality Control Associate
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Mailroom Quality Associate
Onsite - Lexington, KY
Training HoursMonday – Friday 8:00am – 4:30pm (4-6 weeks)
Work HoursMonday – Friday 8:00am – 4:30pm
Pay Rate$16.00/hour, which may be below your state's minimum wage. Please take this into consideration when applying.
Job SummaryAs a Mailroom Quality Associate at Conduent, you’ll be on‑site working hands‑on. You will be sorting incoming and outgoing mail efficiently and accurately. You’ll be responsible for monitoring and verifying the quality of work performed in both the inbound and outbound mailrooms, as well as completing and grading various data‑entry tasks for onshore and offshore processes.
Key Responsibilities- Reviews approximately 5% of each mailroom operator’s work daily
- Delivering errors in person and in real time to the production operator
- Correcting the issue and returns the item to the rescan desk for completion
To be successful in this role you will:
- High School Diploma required
- Basic computer knowledge (Microsoft Outlook, Excel, and Word)
- Must be able to lift recycle bins that can weigh up to 20lbs
- Must be dependable, organized and able to stay focused
- Strong verbal communication skills
- Must have high attention to detail
- Must have effective time management skills
- Must have problem solving ability
- Must be able to work mandatory overtime
- Live in one of the following states AL, AR, AZ, CO, CT, DE, FL, GA, , IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
Join a rapidly growing organization that can support your career goals.
Working for Us What you get:- Paid Training
- Career Growth Opportunities
- Full Benefit Options
- Great Work Environment
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits‑related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
The estimated salary range for this role is $26,600 - $33,250.
We are currently NOT hiring in the following geographies, including but not limited to:
States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).