Service Advisor

Location:

Bolivar Ford

Golden Circle Auto Group has been a trusted name in the automotive industry since 1979. As a local, family-owned business, we take pride in serving our communities with integrity and exceptional customer service. With locations in Jackson, Bolivar, Lexington, Parsons, and Iuka, we are committed to providing quality vehicles and top-notch service to our customers.

At Bolivar Ford, we believe in investing in our people. As we continue to grow, we are looking for dedicated individuals to join our team. We offer comprehensive training, ongoing support, and opportunities for career advancement in a dynamic and rewarding environment. If you re looking for a workplace that values teamwork, professional growth, and customer satisfaction, we d love to have you on board!

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance befo re maintenance is scheduled.

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision & Dental insurance
• Competitive Pay

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Equal Opportunity Employer Notice: Golden Circle is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.