Customer Service Representative

Join to apply for the Customer Service Representative role at Blevins Inc.

Blevins, Inc. is a private, family‑owned wholesaler of building supplies headquartered in Nashville, TN, with 14 nationwide branches. With over 50 years of experience, we support manufactured housing, storage, mobile office and related building industries by providing home essentials, construction products and coordinated installation services. Our focus on employee well‑being, continuous improvement and diversity fosters a teamwork‑centric culture where every role is essential.

Our

Purpose:

Connecting People with Products that Enhance Homes.

• Utilize provided reports to enhance inside sales.
• Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support.
• Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests.
• Manage invoicing processes, ensuring accuracy and timeliness in billing.
• Oversee installer invoicing to ensure prompt and accurate payment processing.
• Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service.
• Perform various administrative duties.
• Work hand in hand with the Outside Sales force.
• Stay informed about our product offerings and industry trends to provide knowledgeable support to customers.

• A Competitive Hourly Rate
• Benefits Package:
  Medical/Dental/Vision, 401(k) Plan
• Paid Holidays, Vacation, and Paid Sick Days
• Opportunities for Training
• Annual Bonus Potential after one year of employment
• Annual Potential 401(k) Profit Sharing Benefits after one year of employment

• Familiarity with home improvement products is a plus.
• HVAC experience is a plus.
• High School diploma or equivalent education.
• Experience in invoicing and installer invoicing.
• Strong work ethic and a positive attitude.
• Basic PC skills required, including proficiency in MS Office and internet applications.
• Great organizational skills required.
• Professional phone etiquette skills are a must.
• Data entry skills required.
• Ability to consistently maintain orderly paperwork.

EOE M/F/V/D

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industries:
  Wholesale Building Materials