Sales Operations Coordinator

Big Ass Who?

We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder.

“Can a fan be made to revolutionize comfort for people?” he uttered. That’s when the HVLS Fan Company was born—with the first‑ever patented high‑volume, low‑speed fan. But that name? BOR‑ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny.

Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, it turns out, they do.

Our success is a result of the Big Ass Fans team’s innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together.

The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company’s full potential in the market.

The Sales Operations Coordinator plays a pivotal role in shaping our customer experience, working seamlessly across departments to keep things running smoothly and deliver exceptional support. In this dynamic position, you’ll partner closely with both sales and operations teams to ensure every customer request is handled with speed, accuracy, and genuine care.

We’re searching for someone who thrives in a fast‑paced environment, embraces variety, and brings strong attention to detail to every task. If you’re energized by meaningful work, and you’re driven by a commitment to helping create a world that’s safer, healthier, and more productive, then we’d love to meet you!

• Manage and prioritize multiple CRM queues to efficiently process quotes and order requests
• Accurately transfer and reconcile data between CRM and ERP systems
• Verify documentation for completeness and accuracy, proactively following up when additional information is needed
• Handle inbound phone calls and web chats, providing timely updates and support related to customer orders
• Protect sensitive customer information by consistently maintaining confidentiality standards
• Build strong product knowledge, including SKU formatting and key specifications
• Serve as a key connector between departments—such as accounting, planning, logistics, and sales—to ensure smooth communication and operational alignment

• Minimum of one year of experience in data entry
• Bachelor’s degree (BA or BS) or equivalent professional experience
• Highly self‑motivated and results‑oriented, with strong verbal and written communication skills
• Exceptional organizational and time‑management abilities
• Able to follow established processes and operate with a strong sense of urgency, especially when working under tight deadlines
• Capable of processing large volumes of information quickly and accurately
• Effective team player with the ability to collaborate closely with management and balance multiple priorities simultaneously

Think you have what it takes, but your background doesn’t perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you’ll succeed with your unique skills in your application.

Every Big Ass Fans employee works towards the company’s growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90‑day plan, you’ll be set up for a great first day, week, month, quarter and beyond! Here’s a snapshot of the first 90 days as a BAF Sales…