Outreach Coordinator

Job Title: STEPS Outreach Coordinator

Requisition Number: TE09183

Department Name: 1B440:

Center for Support and Intervention

Work Location: Lexington, KY

Salary Range: $21.00/hour

Type of Position: Temporary

Position Time Status : Full-Time

Physical Requirements: Sitting at a desk, some walking, standing, lifting of light objects

Shift

Work Shift M‑T 8.00‑5.00

Expected # of Hours Per Week 32

Job Summary: The STEPS Outreach Coordinator provides short-term, operational support to the case management team by assisting with:

• Case creation
• Student outreach
• Scheduling coordination
• Limited resource connection for students with lower-level concerns.

This role helps ensure timely engagement with students, reduces administrative burden for case managers, and supports efficient access to care and resources.

The STEPS Outreach Coordinator does not provide case management services but plays a critical role in helping students connect to appropriate support and in maintaining smooth case flow within the office.

Skills / Knowledge / Abilities:

• Bachelor’s degree or equivalent combination of education and experience in human sciences field.
• Strong communication skills, including professional phone and email outreach.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and follow established processes.
• Comfort working with students experiencing stress or challenges, using a respectful and supportive approach.
• Proficiency with technology systems (e.g., databases, case management software, Microsoft Office or Google Workspace).

Does this position have supervisory responsibilities? : No

Preferred Education/

Experience:

• Experience in higher education, student support services, case management, advising, or related fields
• Familiarity with campus resources and referral processes
• Experience with customer service, outreach, or coordination-focused roles

Our University Community:

We value the well‑being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.