Student - Library Associate - Part-Time; Marksbury Family Branch

Student - Library Associate I - Part-Time (Marksbury Family Branch)

Location: Lexington, KY (Off Campus)

Salary: $15.46 an hour

Schedule: Mondays, Tuesdays, and Wednesdays 2:30pm-7:00pm; every other weekend:
Saturdays 9:00am-5:00pm and Sundays 12:30pm-5:00pm (may vary).

You must be a current UK student to apply for this position. This position is located off campus with a local Lexington employer and is not affiliated with UK.

• Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
• Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
• Assist customers in utilizing library tools, including the library’s website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
• Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
• Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
• Proactively seek out customers to offer assistance in all parts of the library or department.
• Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
• Provide accurate information about library resources and services to customers.
• Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
• Perform routine collection maintenance tasks according to assignment.
• Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
• Offer programming support and assist with programs under the direction of a supervisor.
• Utilize library e‑mail on a daily basis to stay informed about library matters.
• Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate.
• Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.
• Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.
• Perform other duties as assigned.

• High School Diploma or GED.
• Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
• Establish and maintain positive, effective working relationships with library customers and co‑workers.
• Provide basic readers’ advisory.
• Troubleshoot equipment as needed.
• Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
• Carry out with limited supervision continuing assignments related to the daily operations of the library.
• Follow oral and written instructions.
• Effectively communicate both orally and in writing with customers and staff.
• Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
• Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
• Work the required schedule and help fill in schedule gaps occasionally.
• Some knowledge of or ability to quickly learn and follow standard library procedures.
• Must successfully pass a background investigation.

• Flexible scheduling.
• Competitive compensation based on skills and experience.
• Paid personal days.
• Employee Assistance Program.
• Exceptional training and support.
• Employee discounts (YMCA, cell phone stipends, etc.).
• Free parking.
• Great team of coworkers committed to helping others succeed.

• View computer monitor and read/comprehend alphabetical and numerical sequences on library materials.
• Efficiently operate and manipulate office equipment such as keyboard, mouse, printer, and copier equipment.
• Transport, place and remove books from any shelf of a 90” high shelving unit.
• Climb a step…