Accounting & Finance Coordinator

Job Description

The primary responsibility of this position is to manage Accounts Receivable, Accounts Payable, accurate data entry in our donor database, and other accounting support. Daily duties will include processing receipts, payables, and donor details in an accurate, efficient, and timely manner. Other accounting support will include assistance with month‑end reconciliations, report preparation, agency designation payments, and other projects as requested. This position works closely with the resource development team to ensure timely and accurate processing of donor gifts.

• Enter all donor pledge/gift detail from pledge forms and upload data received from the Resource Development department into the Customer Relationship Management (CRM) database
• Ensure gift processing is timely and data entry is accurate, including payment schedules, designations, updates, and verification of donor information when necessary
• Create and maintain accurate donor and agency profiles in CRM database for new donors and designated agencies
• Ensures that all donor, staff, and third‑party inquiries are answered and responded to within an appropriate time frame (ideally within a 48‑hour period)
• Maintains the Donor Choice Database structure and ensures that Out of Area (OOA) agency designations are processed in accordance with the policies of the UWBG and United Way Worldwide Standard
• Reviews data and account balances to ensure that pledges are collected on a timely basis
• Prepares and processes necessary adjustments where discrepancies are found and/or balances are found to be uncollectible
• Processes quarterly Billing Statements as well as Annual Corporate & Individual Tax Receipts
• Work collaboratively with the Resource Development team to address questions and continually work to increase gift processing and reporting efficiencies
• Review and match payments to Donor Pledges, for accurate and timely processing of donor records
• Work with the Resource Development team to resolve any questions that may arise during the deposit process, regarding payment identification and application to donor records

• Perform day-to-day management of all payment cycle activities
• Keep track, process and reconcile payments and expenditures, invoices, and statements, in compliance with financial policies and procedures
• Ensure correct approval, sorting, coding and matching of invoices/receipts
• Liaise with staff and external vendors
• Resolve account discrepancies by investigating documentation, payments, or adjustments.
• Reconcile company credit card statements
• Process AP/ACH payments

• Research cash receipts, coding and posting of receipts
• Prepare daily bank deposits.
• Reconcile the accounts receivable to campaign software (Andar 360) and the general ledger to ensure that all payments are accounted for and properly posted.
• Verify any discrepancies and resolve donor payment issues
• Facilitate swift receipt of past due balances by sending bill reminders and working with account managers on outstanding accounts
• Prepare recurring monthly fee‑for‑service billings.

• Maintain financial security by following internal accounting controls
• Maintain financial historical records by filing accounting documents.
• Utilize computerized accounting software programs (Excel, Word, USL Financial Accounting and Andar 360) to perform duties and responsibilities.
• Organize and maintain retention files for required period of time.
• Assist with annual audit
• Perform periodic agency designation payout process and documentation.
• Provide assistance and support to company personnel and the accounting department

• Focus on continuous process improvement, increasing efficiencies
• Maintain Standard Operation Procedure (SOP) documentation
• Assist with other Finance and UWBG tasks and projects as assigned.

• MISSION‑FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competency drives performance and professional motivation.
• RELATIONSHIP ORIENTED - Understands that people come before process and…