Program Manager

Overview

SIGN-ON BONUS: Sign-on bonus of $2,500 payable in two installments ($1,250 after the first 3 months, $1,250 after satisfactory completion of 12-month period.)

JOB PURPOSE: Under the general supervision of the Assistant Director, the Program Manager will have administrative responsibility for the individual, staff, and facilities, as well as a broad range of program-wide administrative issues within the Tri-County area (Calvert, Charles and St. Mary’s Counties). This position requires a commitment to individual choice and community integration and inclusion of the consumers. Travel by car is necessary and a great deal of time will be spent in individual sites and Person Center Planning meetings.

This position requires the ability to be flexible to work where needed within the Tri-County area. In addition, responding to emergencies during and after hours, on weekends, and holidays is required when applicable. Flexibility to cover shifts as needed and take on the responsibility of the Program Coordinator as needed. The Program Manager must pay close attention to detail for accurate results and will operate under frequent exposure to unusual pressure;

therefore good stress management skills are necessary and expected.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

SUPERVISION:

• Reviewing schedules proposed by the Program Coordinator (PC) and approving
• Review all time cards submitted by PC for final approval
• Fill in for PC when needed to cover assigned duties/tasks
• Interviews, hires, evaluates and terminates the employment of staff members
• Assures adherence to policies and procedures via training and feedback
• Provides individualized orientation to new staff members, mentors and provides feedback
• Delegate and assign duties to PC
• Monitor delegation/assignments given by the PC to Direct Support Professional (DSP)
• Monthly reviews of all documentation/checklists for accuracy and completion such as:
  • PCP if needed that month
  • All financial records to be turned in
  • All inspections and drills
  • Attendance/Case notes
  • Attend all house meetings and assist with addressing issues as needed
  • Ensure that the appropriate agency personnel are invited to the meeting

FINANCIAL MANAGEMENT:

• Review/develop and finalize each house budget
• Monitor bank accounts and funding for each person living in the homes
• Communicate with PC when accounts are getting high and steps to spend appropriately
• Review and monitor all financial records (SNAP, Impress, consumer sheets) turned in by the PC before turning records into finance

DOCUMENTATION:

• Tracking when PCP documentation is due and ensure documents are completed on the timeline requested
• Initiate modified service funding plan
• Review all documentation and reports in EHR
• Review training sheets monthly to ensure they are filed correctly and signed off by the appropriate staff
• Complete AIRS report within given timeline
• Quarterly quality assurance reviews of each assigned home

HEALTH and WELLNESS:

• Review/Monitor medical apt paperwork before turning into nurse
• Review monthly activity schedules
• Complete corrective actions for med errors

PROFESSIONALISM:

• Models initiative and creative problem solving, especially in relation to staff conflicts
• Demonstrates appropriate workplace behavior, modeling the agency’s philosophy
• Maintains confidentiality in relation to individuals and staff issues

KEY

COMPETENCIES:

• Advocacy—Encouraging and supporting people in expressing their choice, goals and rights
• Communication—Actively listening to the consumers we support based on their preferred method of communicating
• Relationship building—Creating opportunities for the consumers to build relationships, make positive connections and develop meaningful relationships in an all-inclusive environment

OTHER

DUTIES & RESPONSIBILITIES:

• May perform other duties as assigned, including but not limited to covering shifts and performing direct care
• Acting as the Program Coordinator

EDUCATION AND EXPERIENCE REQUIREMENTS (Minimum)

• Bachelor's degree in Human Services field or related field preferred
• A minimum of 2 years of experience working directly with persons with developmental and intellectual disabilities
• Ability to communicate…