Commercial Kitchen Equipment side​/Cold side Senior Service Technician

Overview

Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. We serve design services, commercial equipment, and food service supplies across various industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country offering service by combining design capabilities, market knowledge, purchasing strength, delivery, installation, and after-sales service.

Our employees are focused on customized solutions to help clients achieve culinary goals while upholding our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence.

For more information, visit:

Service Technician - All Levels (Associate, Service, Senior)

Join the Team that Powers the Kitchens of America!

If you''ve ever wondered who keeps restaurant kitchens, stadium concessions, and hospital cafeterias running smoothly, it''s us. Tri Mark USA is the country''s largest provider of design services, equipment, and supplies to the food service industry.

From coast to coast, we bring culinary dreams to life with expert design, top-quality equipment, and legendary customer support. Founded in 1896, Tri Mark combines small-business heart with big-company muscle, and our people are the secret sauce.

We live by our I.C.A.R.E. values — Integrity, Customer Service, Accountability, Respect, and Excellence. Learn more at

We prove we take care of our team with tangible benefits and growth opportunities.

Fully Equipped for Success - You''ll get a company van or truck, a company credit card for travel expenses, a company cell phone, and every tool and material you need to succeed.

Pay Perks - Our Service Technicians are paid Portal to Portal.

401(k) Match & Bonus Opportunities - We invest in your future and celebrate your wins.

Continuous Learning - Hands-on manufacturer training, tuition reimbursement for certifications, and CFSP prep programs — all covered.

Benefits that Fit Your Life - Medical, Dental, Vision, Pet & Legal Insurance, and paid time off for Community Service (effective day one).

Career Growth - We promote from within with clear paths from Associate Technician to Senior Technician and beyond.

Whether you''re just starting or have years of experience repairing commercial kitchen equipment, Tri Mark has a place for you.

As a Service Technician
, you''ll be the go-to expert who keeps customer equipment up and running. Depending on experience, you''ll be hired at the Associate, Service, or Senior Technician level, with pay and responsibilities commensurate with skills and experience.

You''ll lead installations, handle maintenance and repairs, and ensure every fryer, oven, and fridge runs like clockwork. Tri Mark provides tools, training, and the freedom to do the job right.

Reports to: Service Manager
Employment Type: Full-Time;
Hot side and Cold side Service Technician
Travel: Up to 25% (for training and development)
Level: Associate, Service, or Senior Technician (based on experience and capability)

Technical Excellence

• Diagnose, repair, and install a wide range of commercial kitchen equipment—from refrigeration to cooking and dishwashing systems.
• Handle on-call rotation and complex troubleshooting with confidence.
• Keep your company vehicle, tools, and parts organized, safe, and ready for action.

Team Player & Mentor

• Depending on level, learn from experienced technicians or mentor junior team members.
• Share best practices and collaborate to strengthen team expertise.

Safety First

• Lead and follow safety protocols — ensuring every install and repair meets manufacturer standards.
• Perform safety checks on tools, vehicles, and equipment regularly.

Communication & Reporting

• Use your company tablet to document work orders and service reports accurately.
• Partner with customers, manufacturers, and sales reps to ensure top-notch service.

Problem Solver

• Bring creative thinking to challenging repair situations.
• Know when to call in reinforcements and when to lead the solution yourself.

• Associate Technician: Entry-level role for individuals with…