Desk Coordinator

Join to apply for the Desk Coordinator role at Angel City Dogs, LLC

4 days ago – be among the first 25 applicants.

• Consistent and timely attendance
• Ability to learn dog recognition
• Completion of all e‑learning platforms
• NPS and phone scores
• Proper door control in all rooms
• Proper record keeping
• Participate and lead topics in team meetings

• Detail oriented
• Quick thinker
• Emotionally intelligent
• Outgoing, enthusiastic by nature
• Fun‑loving
• Strong observance skills
• Strong multitasker
• Excellent communicator

• Data entry, calling vets, booking appointments, speaking to customers about daycare and their dogs.
• Staying transparent with pet owners about what is going on with their dogs.
• Greeting everyone who walks in or out of Dogtopia, creating unique relationships with every customer.

To ensure our furry friends are always in a safe and clean environment, we take pride in working as a team to get all the nitty‑gritty completed.

• Keeping playrooms clean of messes at all times
• Walk‑through and risk awareness inside and outside playrooms
• Ensure playrooms follow proper policies and procedures
• Cleaning may include mopping, sweeping, trash and water refill
• Equipment check for proper operations
• Being proactive in making sure dogs are always in a clean and safe environment is key.

• Spa services coordinator/manager/trainer – ensure all spa services get done timely and to specifications
• Learn how to identify dog breeds and behaviors
• Report dog scuffles right when they occur for safe wound cleaning if needed
• Work with team to assure our Quality of Care sets the standards for dog care

• Ability to work cohesively with the team in a respectful and professional manner
• Excellent communicator and can speak consistently to our three Ss (Smile, Story, Satisfaction)
• Be knowledgeable on pricing and services
• Use social media to promote in‑store and out‑of‑store events
• Strive for high customer review ratings by always smiling for the cameras and engaging in safe play!
• Enjoy your team! Grow your team! Play to your fullest potential!

• Must love dogs
• Ability to spend up to 100% of work time standing
• Ability to work flexible days and hours, including holidays and weekends
• Ability to work cohesively with others in a fun, fast‑paced environment
• Strong customer service skills
• Ability to own a room of dogs
• All rooms are equipped with cameras for pet parents to stay engaged
• Caring for all furry friends as if they were a part of your family
• Keep data accurate with current dogs
• Engage, play and enjoy the furry friends
• Understand our Dogtopia‑isms; the rules we live by are:

• We LOVE life unconditionally like a dog.
• We STAY loyal to our pack.
• We CHASE the absolute highest standards of safety.
• We PLAY to our fullest potential.
• We TREAT every day like it’s the most exciting day ever!

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other – Pet Services