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Ivanti ITSM System Administrator

Job in Lewisville, Denton County, Texas, 75029, USA
Listing for: Vaco Recruiter Services
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, Systems Administrator, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Ivanti ITSM System Administrator DETAILS

Location: Lewisville, TX (onsite 3-4 days per week)

Position Type: 12M+ Contract

Hourly / Salary: to $70W2

JOB SUMMARY

Vaco is currently seeking an Ivanti ITSM System Administrator for a 12M+ Contract opportunity that is located in Lewisville, TX (onsite 3-4 days per week). The Ivanti ITSM System Administrator will configure, maintain, and support the Ivanti ITSM platform to ensure that our teammates are able to perform their operational and other functions.

  • Ivanti Platform Administration – Configure / Maintain the Ivanti Platform (ITSM / ITAM Modules / Neurons / Objects / Forms / Fields / Environments / Upgrades / Patches)
  • ITIL Process Enablement – Implement / Manage ITIL-Based Processes in Ivanti (Incident Management / Problem Management / Change Management / Service Request Management / Asset Management)
  • System Integration – Support Integration of Ivanti with other IT Systems / Tools to Streamline Workflows / Improve Service Delivery
  • Security / Access Management – Define / Manage Ivanti Security Configuration (User Access / Roles / Permissions / Decisioning)
  • Workflow Automation – Create / Manage Automated Workflows to Eliminate Manual Processes / Improve Operational Efficiency
  • Reporting / Analytics – Develop / Generate Reports Providing Insight into Operational Ivanti Data to Support Decision-Making
  • Data Enablement – Assist in Delivering Ivanti Data to Non-Ivanti Assets (Data Warehouses / Other Applications / etc.) to Support Enterprise Reporting / Analytics
  • Cross-Functional Delivery – Collaborate with IT Teams / Business Stakeholders to Coordinate / Plan / Design / Build / Test / Deliver / Support Ivanti-Integrated Solutions
  • Documentation / Governance – Create / Maintain Comprehensive Documentation Including Ivanti Charter / Objectives / Strategies / Requirements / Configurations / Designs / SOPs / Roadmaps
  • End-User Support – Provide Technical Support to End-Users / Resolve Ivanti-Related Issues While Minimizing Business Disruption
  • Training / Enablement – Provide Training and Guidance to IT Teammates / End-Users on Ivanti SOPs and Platform Usage
  • Continuous Improvement – Identify Process Improvement / System Enhancement Opportunities / Recommend Optimizations to Maximize Ivanti Platform Value
  • Vendor Management – Manage Relationships with Ivanti / Ivanti Partners
JOB REQUIREMENTS
  • Platform Customization / Customization – JavaScript / Java Expressions / Automation Tools
  • Ivanti Integrations – API Integrations / Systems Integrations / Connecting Ivanti to Tools / Systems to Streamline Workflows / Enhance Service Delivery
  • ITIL Process Implementation (familiarity) – ITIL-Based Processes in Ivanti (Incident Management / Problem Management / Change Management / Service Request Management / Asset Management)
  • Workflow Automation – Design / Build / Manage Automated Workflows to Eliminate Manual Processes / Improve Operational Efficiency
  • Security / Access Management (expertise) – Defining Roles / Permissions / User Access Controls / Decisioning Logic Within Ivanti
  • SQL Scripting – Querying / Reporting / Data Manipulation within Ivanti (strongly preferred)
  • Reporting / Analytics – Developing Reports / Dashboards / Analytics to Deliver Actionable Insights from Ivanti Operational Data
  • Data Enablement – Extracting / Delivering Ivanti Data to External Systems (Data Warehouses / BI Tools / Enterprise Applications) for Broader Reporting / Analytics
  • Troubleshooting / Support – Troubleshooting / End-User Support Focused on Rapid Resolution of Ivanti-Related Issues to Minimize Business Impact
  • Collaboration / Vendor Management – Excellent Collaboration / Communication Skills Working Cross-Functionally with IT Teams / Business Stakeholders / Vendors (Ivanti / Partners, etc.)
  • Documentation – Create / Maintain Comprehensive Documentation Including System Charters / Configurations / Designs / SOPs / Roadmaps / Governance Materials
  • Training / Enablement – Providing Training / Guidance / Enablement to IT Teammates / End-Users on Ivanti Platform Usage / Processes
  • Continuous Improvement – Proactive Mindset for Identifying Enhancement Opportunities / Process Optimizations / Recommendations to Maximize Ivanti…
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