Technical Operations Manager

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off
• Profit sharing
• Training & development

About PDR-Teamufu

PDR-Team supports hail events by combining best-in-class operations with our Colibri hail scanning technology. We work fast, organized, and with strong coordination between our U.S. team and our Europe-based hardware/software support team.

Role Summary

We are hiring a Technical Operations Manager to own Colibri scanner operations in the U.S. This role is hands‑on and travel‑ready: deploy the scanner to job sites, keep it running (maintenance + troubleshooting), and train others. Assembly/build work stays primarily in Germany — your focus is deployment readiness and field performance.

Why we’re hiring now

Our current scanner manager is leaving at the end of February (returning to Switzerland). We need a replacement ready for hail season starting in March.

What success looks like (first 90 days)

• Understand the scanner end‑to‑end and operate it independently
• Deploy and set up the scanner independently (site setup + readiness checks)
• Troubleshoot issues independently and coordinate escalations with the Europe team
• Identify and implement at least one improvement to make deployments smoother/faster

Core Responsibilities (after 90 days)

• Own deployments independently (setup, readiness, and daily operations)
• Own maintenance independently (preventive maintenance + troubleshooting)
• Train new operators and document best practices

In Scope

• Deployment (setup, readiness, field //!
• Maintenance (preventive + troubleshooting)
• Training (new operators + documentation)

Startup flexibility (adjacent support areas)

• Inventory and organization of storage (scanner equipment + overall CAT equipment)
• Support running a CAT site with guidance/support (when needed)
• Occasional back‑office support (e.g., combate invoicing when priorities require it)

Must‑have skills

• Fast learner with software (scanner software + workflow tools)
• Hardware maintenance/troubleshooting experience
• Comfortable towing/driving larger vehicles and trailers (including ~30 ft trailer)
• Highly independent and reliable ens?). (can work alone and own outcomes)
• Willing to travel long distance and stay 1–2 weeks per trip
• Comfortable working with a remote software/hardware team to solve issues

Nice‑to‑have

• Auto industry experience empfiehlt.
• Prior experience working with a software/support department

Travel & schedule

Estimated travel: ~60% (typ Mast Trips 1–2 weeks konstr dependent on hail events)   Must be flexible for short-notice deployments during hail season.

Physical requirements

• Able to lift/carry equipment and perform setup tasks
• Able to climb ladders and work safely around equipment and trailers

Compensation & incentives

• W-2 (salary), full-time
• Target salary range: $55,000–$70,000 (depending on experience)
• Profit‑share / performance incentive: defined based on company performance and role contribution
• 90‑day introductory period supported by a clear 30‑60‑90 plan

• Per diem: $70/day
• Lodging: up to $120/night
• Fuel/ business travel covered
• If a job site is more than a 6‑hour drive away, flights home are provided every second week
• After two months of continuous travel, the manager may work two weeks locally in the Dallas region

Equipment provided

Company computer + phone (and iPad if needed for operations)

How to apply

Submit your resume. If you are a fit, we will schedule traged quick screen call and walk you through the next steps.

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