Senior Representative - Customer Service
Job in
Lewisville, Denton County, Texas, 75057, USA
Listed on 2026-01-19
Listing for:
Wesco
Full Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution;
Resolve complex or unusual requests and problems that may require a customized response and communicate solutions;
Mentor and give direction to team members and provide training on best practices;
Analyze a customer's service needs and refer to other service or technical departments for follow-up or additional information.
Position Requirements
10+ Years
work experience
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