Protech Diagnostic Tool Specialist

Protech Diagnostic Tool Specialist page is loaded## Protech Diagnostic Tool Specialist locations:
Lewisville, TXtime type:
Full time posted on:
Posted Todayjob requisition :
R0212745

Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.#

Job Summary Responsible for following and maintaining internal equipment requests for diagnostic tooling by installing software and configuring computer hardware. Support company operations with tooling related technical assistance to internal teammates.
** Role & Responsibilities
*** Procurement/ordering
- Tools, software and equipment as directed
* Satisfy equipment requests as per company processes
* Build diagnostic tooling as per configuration outlines
* Software installations and computer configurations
* Diagnose, troubleshooting, repair, and/or replace equipment as needed
* Software update implementation & dissemination
* Test equipment and warranty and repair as needed
* Ensure quick and effective response times to resolve requests
* Perform all other duties as assigned# Qualifications,

Education & Experience:

* 2 years of experience providing technical support
* Knowledge of Aftermarket and OE diagnostic scan tools and factory software
* Knowledge and ability to use computers, mobile devices, and related technology efficiently
* Must be proficient in OEM ideology from all the automobile manufactures
* Must become proficient in OEM software from all the automobile manufactures
* Understand vehicle communication protocol
* Understand OEM passthrough devices and applications
* Understand aftermarket concepts and applications
* Understanding of automotive technology & best practices
* Proficient in Microsoft Office Suite
* Self
-motivated, positive attitude, with a customer focused vision# Requirements:
* Experience in automotive technology preferred
* High level of confidentiality, may require signed Non-Disclosure Agreements
* Ability to pass a background check & MVR
* Must be able to lift 60 pounds independently
* Excellent customer service and communication skills
* Required to wear protective safety equipment
* Possess a valid driver’s license with a safe driving record
* Extended and/or weekend hours maybe be required

Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems.  We also handle soft touch repair and replacement of delicate vehicle interior trim components.

At Protech, we enjoy a fast paced work environment with challenging advanced skill development.  We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools.

Our benefits are some of the best in the industry.  Mobile technicians are provided with a  company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.
At Protech we take what we do seriously, but provide a family atmosphere and have a good time.

Consider joining our team as we work through some of the most ground breaking technology in automotive history.
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