Patient Service Rep

Job Summary

Serves as the first point of contact at the Orthopedic Practice, welcoming all internal and external customers in a friendly, professional, and courteous manner. Serving as the primary point of contact for patients, acting as information conduit between patient and physician practice and coordinating ancillary services associated with meeting patient health care needs.

• Demonstrates good organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Medical terminology helpful.
• Follow Verbal Instructions.
• Empathy, patience, and a genuine desire to help others.
• Must be handle multiple priorities, manage stress and work well with others.
• Ability to work effectively as part of a multidisciplinary team.
• Must be able to speak clearly, read, write, and comprehend the English language. Bilingual skills a plus
• Must successfully complete medical terminology class within six months of hire.
• Must have insurance knowledge and up to date CMS guidelines.

• High school diploma or GED.
• 1- 3 year of clerical/receptionist experience desired.

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

• Compassion — We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
• Integrity — We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
• Collaboration — We work in partnership, dialogue and shared purpose to create healthy communities.
• Excellence — We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

$16.89 - $23.25

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.