Peer Support Coordinator

Peer Support Coordinator

Final date to receive applications: 16 February 2026

Department: Operations

Employment Type: Full Time

Location: Lewisham Wellbeing Hub

Reporting To: Peter Smith

Compensation: £25983.27 per annum (basic salary) plus £3630 per annum (geographical allowance)

• To develop, co-ordinate and support the evaluation of service user led peer support within the service.
• To support Peer Support Volunteers and/or Peer Support Workers to deliver peer support that is grounded in Together’s Peer Support model, principles, and organisational values.
• To draw on your own lived experience of mental distress to support the implementation, ongoing development, and delivery of peer support in the service and across Together.

• Recruit & induct Peer Support Volunteers.
• Supervise Peer Support Volunteers.
• Deliver training for Peer Support Volunteers.
• Develop, co-ordinate and co-facilitate self-management peer support groups as required.
• Support Peer Support Volunteers and/or Peer Support Workers to meaningfully and actively be involved in the development and implementation of the peer support in the service.
• Manage/coordinate peer support across the service.
• Work in partnership with service users, volunteers, staff in the service and the Service User Leadership Team to develop peer support in the service.
• Respond to requests directly from service users, and via staff, and support the allocation of Peer Support Volunteers and/or Peer Support Workers to service users who wish to access peer support.
• Carry out risk assessment and safety planning with service users only receiving peer support.
• Ensure that Peer Support Volunteers and/or Peer Support Workers stay safe and that all aspects of health and safety are considered.
• Work closely with Together’s Service User Leadership Team to support the implementation of peer support and best practice.
• Attendance at Community of Practice meetings with other Peer Support Co-ordinators across Together to support best practice and share learning.
• Establish and maintain links with other service user organisations and keep up to date with developments in peer support.
• Ensure that all Peer Support Volunteers and/or Peer Support Workers work consistently within Together’s peer support model, principles and organisational values.
• Promote peer support within the service to service users, Together services and external agencies.
• Draw on your own lived experience of mental distress in an appropriate way and act as a role model for those in peer roles.
• Keep up to date with Peer Support on Together’s intranet to ensure consistency in practice and use of resources.
• Maintain effective records, including monitoring and evaluating of the outcomes of peer support.
• Undertake administrative duties using relevant IT equipment as required.
• Undertake appropriate training relevant to your role.
• Commitment to working in accordance with Together’s Policies and Procedures, including Equality, Diversity and Inclusion, Confidentiality and Safeguarding.

• Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues.
• Ensures that Service User Leadership is at the heart of everything we do.
• A deep and meaningful understanding of Together’s values and ethos and how these are developed in the workforce and through our service.

• Personal lived experience of mental distress and/or of using services.
• Passionate about and commitment to the empowerment of people who are experiencing mental distress.
• Good understanding of service user leadership and peer support in a service environment.
• Excellent communication skills and the ability to deal tactfully and sensitively with a range of people experiencing mental distress.
• Ability to develop, maintain and facilitate positive working relationships with service users, those in peer roles, Together staff and health professionals.
• Ability to work as part of a team as well as use own initiative, prioritise work and meet deadlines.
• Experience of delivery and/or supporting the delivery of training/workshops.
• Commitment to own personal development and ability to use supervision and support appropriately.
• Excellent administration and time management skills, with good computer literacy skills, and proficient in using Microsoft Office Suite.
• Experience of organising and facilitating meetings.

• At least one year full-time equivalent experience of working in mental health, paid or unpaid.
• Experience of volunteer management.

The benefits of working for Together

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Note:

This job description contains the duties and responsibilities of the role as of the date shown and may be updated in the future.