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Residential Manager

Job in Lewisburg, Marshall County, Tennessee, 37091, USA
Listing for: Progressive Directions Inc.
Full Time position
Listed on 2026-02-06
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
  • Management
    Healthcare Management
Job Description & How to Apply Below

SUMMARY

The Residential Manager (RM) will directly supervise the assigned staff on duty at the residential sites during their assigned hours and will be the primary backup for the designated Home Manager and Direct Support Staff. They will be involved in the training and scheduling of the staff to ensure that properly trained staff is present and on shift. The RM is available to assist the staff on duty in facilitating services to individuals supported in accordance with their respective cost plan and the Individual Service Plan (ISP).

They will also be a support for the staff on duty to assist them and individuals supported in all aspects of daily living activities and to ensure a safe and healthful environment is maintained, including filling shifts as needed. Must attend all scheduled meetings and mandatory training as required. The Residential Manager assures the health, safety, and welfare of the individuals served.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

RESIDENTIAL DUTIES
  • As needed, provide staff coverage for the individuals in coordination with the Home Manager and direct support staff. The objective is to minimize or eliminate overtime.
  • Provide operational oversight and supervision of the residential sites while on duty. This oversight includes all direct support staff on duty.
  • Participate in residential house meetings, offering solutions, alternative views, points of discussion, and information to ensure services are meeting the individual's needs. The staff meeting should be held at least monthly (or as needed) and involve staff associated with the individual and the home site.
  • Conduct and complete the Comprehensive Home Audit Tool weekly in the absence of a home manager and report findings to the QA Department and the other partners in the residential unit (Program Coordinator and Vice President).
  • Ensure homes have spending ledgers for all individuals supported and that house managers oversee the daily accounting of grocery, household, and personal funds.
  • Review MAR sheets weekly to ensure they are correct, and prescriptions are correct and to ensure compliance with the Medication Variance Reporting requirements.
  • Review travel books to ensure accurate information is reflected in the health passport, ISP, daily note, CB/FB log, etc. Notify PC immediately if you suspect a discrepancy.
  • Ensure the support staff provides support in the most respectful and professional manner.
  • Ensure implementation of the safety and emergency action schedules, such as fire evacuation and emergency action broad-range plans, and ensure the documentation is submitted within the designated time to the appropriate parties each month.
  • Ensure allegations of Abuse and Neglect are reported within a 4-hour time frame as required by DIDD policy.
  • Accompany individuals on scheduled or emergency medical appointments/ consultations if direct support staff and/or the home manager are not available.
  • Provide training to direct support staff on documentation requirements and the appropriate forms.
  • In the absence of the home manager, provide direct supervision to the direct support staff. If policy infractions occur, coordinate counseling with PC and HR.
  • Ensure persons served have qualified staff. This means support staff must demonstrate competency with the persons' Individual Specific Needs, i.e., ISP outcomes, preferences, dislikes, non-negotiables, risk factors, etc., prior to working independently.
  • Co‑facilitate in‑home staff meetings with the Home Manager (as needed).
  • SERVICE COORDINATION
  • Attend and participate in annual ISP and COS meetings for designated individuals served.
  • Review assessments, ISPs, BSPs, and other actions to ensure appropriate implementation by direct support staff.
  • Ensure timely and accurate implementation of ISP outcomes for persons served in residential programs.
  • Ensure a copy of the Policy and Procedure Manual is present in the home, and the Policy and Procedure Manual is updated periodically.
  • Coordinate with Program Coordinator to maintain all individual travel records in accordance with DIDD operations manual and licensure compliance standards.
  • FINANCIAL/FISCAL
  • Coordinates staff…
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