Security Officer

Retail Security Officer – M&S Chelmsford

Location:

M&S Chelmsford

Salary: £12.76 per hour – increase to around £13.10 in april

Guaranteed 40 hours per week – Thursday to Monday – 5 days

Must have SIA license. Candidate must have 5 years trackable working history in the UK.

At M&S we take security very seriously to ensure our colleagues, customers, and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

• Protect & Serve:
  Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits:
  Earn £14.00 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth:
  Company‑funded SIA Licence renewal and continuous training.
• Cutting‑Edge Tech:
  Use body‑worn cameras and mobile devices for incident reporting.
• Community:
  Join the friendly M&S and Mitie family.

• Security experience essential.
• Valid SIA Licence.
• Excellent customer service and communication, energy, and enthusiasm.

• Provide excellent customer service while deterring offenders.
• Follow all policies and legal requirements.
• Engage with technology for effective reporting.
• Proactively review and improve assignment instructions.
• Report hazards and remain vigilant.
• Handle challenging situations with calm and professionalism.
• Contact emergency services when needed.

If you’re passionate about customer service and have experience in security, retail, hospitality, or similar skills, this could be the opportunity you’ve been looking for.