Extra Care Scheme Registered Manager

Overview

We are looking for a passionate and commercial leader to support the growth and development of our branch and as an extension of our Cera family. As one of the largest service providers we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities.

You will be responsible for developing the people and processes that result in a high-performing and compliant branch, as well as continuing to work to align these with the wider Cera teams.

• Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our communities.
• Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer(s) and the purchasing authority.
• Take an active role in reviewing and amending service packages in partnership with branch staff and central teams.
• Regularly evaluate service goals and quality objectives and undertake actions for areas identified as requiring improvement.
• Maintain accurate and legible records to monitor support for service users and to meet regulatory requirements; regularly audit records and files to ensure they meet standards.
• Oversee the implementation and monitoring of Cera policies and procedures and take action where individuals do not adhere to them.
• Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.
• Maintain the operations of Cera at the standard agreed with the Regional Director and Quality & Compliance teams, within the financial budget or other parameters set.
• Partner with Finance and Operations to measure weekly expenditure and ensure the budget is maintained.
• Develop and maintain effective working relationships, particularly with Business Development teams and Local Authorities to acquire new contracts and support packages.
• Commit to join and actively participate in the Skills for Care Managers Network to help develop our profile within the industry.
• Plan and attend regular meetings with all stakeholders to stay informed of views, developments, opportunities and expectations.

• Previous experience working in a regulated care environment is a must.
• SVQ/NVQ Diploma level 5 Health and Social Care would be desirable but not essential.
• Knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• A leader who is comfortable leading a team and overseeing budgets; experience of leading a team in a multi-disciplinary environment.
• Previous experience of working as a manager within a domiciliary setting.
• Experience of working with Service Users who have additional support or complex needs.
• A leader with a passion for delivering excellent care to a high standard.

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

Great career development opportunities with a fast-growing company.

• Hardworking team looking to utilise technology to improve home care in the UK.
• Competitive salary.
• Training and development for your role and future career with Cera
• Lifeworks discount platform and Employee Assistance Programme
• Refer a Friend scheme

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology. You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.