Sales Associate

About The Role

We are currently looking for friendly, outgoing, and customer service driven individuals with Wine or Spirit knowledge to join our team as Part‑Time Sales Associates at our Wine & Beyond store in Lethbridge.

Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participating in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

• Customer service driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanor, and attitude at all times

• Deliver exemplary customer service
• Greet customers when they enter the store and take customer to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within required timeline
• Assist customer from store and/or offer car service when appropriate

• Complete customer transactions on the Point‑of‑Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

• Ensure that OHS, LP, Pro Serve/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
• Participate in health inspections, audits and required corrective actions
• Maintain First‑Aid, LP and OHS Training
• Maintain Pro Serve/Serving It Right and ensure employees maintain Pro Serve/Serving It Right
• Ensure AGLC/BC LRS and other government guidelines are met
• Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

• Minimum, 1-year experience in retail environment

• High School Diploma or equivalent
• Pro Serve/Serving It Right Certification
• First‑Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

• Highly self‑motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

At Wine & Beyond we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization, providing employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling, please apply below!

• Flexible hours
• Employee Discount
• Free Uniforms
• Product Knowledge training

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

SNDL is one of Canada’s leading and fastest‑growing liquor and cannabis companies. As the country’s largest private‑sector retailer, our portfolio includes well‑known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis. We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low‑cost manufacturing, and award‑winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.