Customer Service and Shipping Representative Job Lethbridge area,Taber Alberta Canada,Retail

Location: Taber

Customer Service and Shipping Representative

Lantic Inc., 5405, 64th Street, Taber, Alberta, Canada Req #116 Wednesday, June 26, 2024

WHY JOIN LANTIC?

It's simple:
we strive to be a great company to partner with, work for and invest in , offering best-in-class portfolio of natural sweetener solutions.

With over 130 years of experience, we have proven that we are committed to creating lasting brand connections and long-term business partnerships.

We stand proud of our heritage, and as we grow, we are also committed to continuously improving to meet the evolving needs of consumers and customers in a dynamic industry.

WHAT'S IN IT FOR YOU?

By joining the Lantic Team, you will :

Join a dynamic, inclusive, and passionate team.

Enjoy a wide range of perks, including:

Competitive compensation and comprehensive benefits package

Employee share purchase plan

Opportunities for career pathing and personal growth

Wellness-focused flexible work environment to help you balance both work and like, and much more!

Summary:

Lantic is currently recruiting for the position of Customer Service & Shipping Representative based at our Taber facility. This six-month contract position would serve as support and coverage for the Taber Shipping Office.

The incumbent will represent the company in a positive manner, handling customers efficiently and effectively as well as helping manage the traffic and dispatch component of the Warehouse Operations.

We are looking for someone who will:

Ensure that the appointment schedule is maintained to meet all delivery deadlines.

Scheduling pickups and deliveries.

Coordinate shipping/receiving to meet customer demand.

Weigh trucks in and out using the truck scale.

Communicate with truck drivers in a respectful and professional manner.

Prepare all logistics related to the delivery of goods by the Lantic truck fleet, while taking into account the Collective Agreement, overtime and cost.

Prepare delivery orders.

Prepares necessary documentation (Certificate of Analysis, export/billing documents, etc.).

Maintain daily reporting and analysis to monitor and anticipate inventory purchases.

Process credits, returns, and bill out orders as well as receive and process orders, invoicing.

Maintain control of pending orders, back orders and returns.

Communicate with all levels within the organization as well as brokers, customs and customers.

Complete other Duties as assigned.

What you'll need to join the team:

Education in operations management/logistics/supply chain management/administration or equivalent experience.

1-3 years of customer service experience in a manufacturing environment (considered an asset).

Proficient in computers and computer programs such as Microsoft Office

Good keyboard and typing skills.

Ability to handle a high level of correspondence.

Excellent oral and written communication skills

Good problem solving and organizational skills.

Ability to connect and communicate with different personalities.

What's in it for you:

Competitive salary;

Work Life Balance;

Life, and AD&D Insurance;

Employee assistance program;

Other details

Pay Type Salary

Lantic Inc., 5405, 64th Street, Taber, Alberta, Canada

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